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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
4.6
868 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 560 service reviews

February 01, 2026

This dealer is always expensive compared to any other dealer services and 10+ years of loyalty gone. Never visit this dealer anymore. More

by VENKATABATNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

City Limits Nissan responded

We are disappointed to hear that you will not be a returning customer, we do our best to keep our pricing competitive while also ensuring the top notch standard of service you come to expect from Nissan technicians and parts. We offer a variety of service specials on our website, flexible payment options, and coupons in various forms that we hope will help mitigate the occasional high price tag for larger repairs: https://www.citylimitsnissan.com/service/service-specials/ Thank you for providing us with your feedback, we appreciate you and we hope to earn your business again in the future. Thank you, Jason Laguna General Manager

February 01, 2026

Great customer service, nice waiting area if you want to remain onsite and the work is done correctly the first time! More

by maxebygm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate your kind words and we look forward to the continued opportunity to provide you with many more happy miles! Thank you, Jason Laguna General Manager

Feb 05, 2026 -

City Limits Nissan responded

Hi, thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly. Thank you again for your support.

February 01, 2026

Efficient check-in and great communication from Alex and the service team on needed service; appreciate the loaner car availability. More

by JMR089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2026 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate the opportunity to earn your business and we look forward to providing you with many more happy miles! If you have any additional needs please don't hesitate to call us or stop by and we'd be happy to help. Thank you and have a great week! Jason Laguna General Manager

Feb 05, 2026 -

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2026

Issue was solved in a timely manner. They were quick to get my car back. More

by DENISEH93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we're glad to hear the Service team got you taken care of quickly and efficiently and we look forward to the continued opportunity to earn your business! Thanks again for your feedback and have a great weekend! Jason Laguna General Manager

January 29, 2026

Came into dealer for safety recall on my truck. Thanks for the quick software update. More

by SCOTT.PINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2026 -

City Limits Nissan responded

We are glad to hear the Service team got you taken care of quickly, thank you for taking the time to leave us a review and please don't hesitate to call or stop by if you have any additional needs! Thank you, Jason Laguna General Manager

January 25, 2026

They Kept the appointment time and we were in and out quick on a Saturday. Thanks. More

by karlk68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2026 -

City Limits Nissan responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2026

Every time I bring my vehicle here, it feels like they try and talk me out of leaving my vehicle. I was told this time it takes 3 days for a ev tech to even look at my vehicle. I said well I can bring i More

by Atxvogang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (512) 862-1938 so we may identify ways to improve your experience.

January 21, 2026

The waiting area is clean and there is plenty of space to get some work done while you’re waiting. More

by brian_aylieff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2026 -

City Limits Nissan responded

Thank you for your kind review, we are glad the Service team took good care of you and we appreciate that you took the time to tell us about your visit! Have a great weekend and we hope to see you again soon! Thank you, Jason Laguna General Manager

January 20, 2026

Very good service great friendliness excellent service and the attention and help from Daniel Sanchez were outstanding thank you for everything I hope you continue to be this way More

by melendezcarlos726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2026 -

City Limits Nissan responded

Thank you for taking the time out of your day to provide us with a review, we will be sure to pass your kind comments along to the team and we look forward to providing you with many more happy miles! If you have any additional needs, please call us or stop by and we'd be happy to help. Thanks again and we hope to see you again soon! Jason Laguna General Manager

January 18, 2026

Jose and the rest of the staff at City Limits Nissan always treat me with respect and perform services in a timely manner. More

by Tom M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2026 -

City Limits Nissan responded

We are glad to hear you had a great visit with the Service team and we appreciate you taking the time to tell us about your experience! If you have any additional questions or concerns, please don't hesitate to call us or stop by and we'd be happy to help. Thanks again and have a fantastic week! Jason Laguna General Manager

Jan 20, 2026 -

City Limits Nissan responded

Hi Tom, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

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