Read Reviews City World Toyota

City World Toyota

City World Toyota

3333 Boston Road
Bronx, New York 10469


Sales: (718) 655-7000
Service: (718) 655-1800
Parts: (718) 655-1800

Manufacturer: Toyota

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 270 reviews

4.8

4.8 out of 5

339 lifetime reviews

City World Toyota

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Certified: City World Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, City World Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About City World Toyota

We strive to make your experience with City World Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota, you’ve come to the right place. Call 866-982-0876 for your No-Obligation Internet Price Quote from our Internet Department.
Whether you're looking for the perfect new vehicle or a great deal on a low price car or low mileage car we have you covered!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 7:30 AM - 9:00 PM

Tuesday: 7:30 AM - 9:00 PM

Wednesday: 7:30 AM - 9:00 PM

Thursday: 7:30 AM - 9:00 PM

Friday: 7:30 AM - 9:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 9:00 PM

Tuesday: 7:30 AM - 9:00 PM

Wednesday: 7:30 AM - 9:00 PM

Thursday: 7:30 AM - 9:00 PM

Friday: 7:30 AM - 9:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

Automated Car Wash Instant Financing
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Television
Free Drinks Vending Machines
Free WiFi

StClair
5/12/2013 6:53:46 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Devon  LyncookDevon Lyncook
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of City World Toyota:

My experience with Devon was great he made me feel i can trust him, i felt comfortable with him. He selected a vehicle that i would be happy with at a great price. I am convinced he knows what he is about.Thanks

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gq10462
5/8/2013 6:48:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Robert TineoRobert Tineo
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    1
  • Overall Score:

    3.4

My Review Of City World Toyota:

Everything went well. I was treated fairly by the sale man and we went through a negotiation process. It was quite normal for the dealers to use strategies in the process. However, what I do not like is the dealer or manager did not keep their promise or "locked price". It is one thing to tell the customer that the price that I wanted was not acceptable; it is another thing to accept the price but all of a sudden telling me that the manager who approved the price had left and asked us to come back the next day. When I went the next day, they told me that price locked was not acceptable any more. You may choose not post my review, but I will say whenever I can my experiences. You may call me at 718-960-8307 to validate what I said here. I came back from reading the last statement and wanted to tell you that the dealership has the power to sensor my review; however, if you really care about your business, honesty and fairness is the most important factor leading to success of a company. Thank you for the opportunity.

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mcblitz91
5/4/2013 7:48:13 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gene HarrisGene Harris
James "Shamus" McLoughlinJames "Shamus" McLoughlin
Ricky RohRicky Roh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of City World Toyota:

James and Gene are extremely professional, knowledgeable and courteous. It was a hassle-free car buying experience at City World. My questions were answered quickly and honestly and I was treated with respect throughout the buying process. Ric, the general manager, offered me a very good deal. If you are considering a Toyota, I suggest you go to City World.

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nadhiarobbins
5/1/2013 5:08:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Devon  LyncookDevon Lyncook
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of City World Toyota:

I was very satisfied with my experience and Mr. Devon Lyncook is an exceptional sales consultant!!! I would definitely recommmend this dealership to my family and friends.

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battle7
4/18/2013 10:48:42 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Devon  LyncookDevon Lyncook
Joncori MasonJoncori Mason
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of City World Toyota:

From the time that we walked in to the time we drove away in our new car, they made sure we were comfortable and well taken care of. They tried their best make this process as easy and quick as possible. I am completely satisfied with their service.

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lika2
4/16/2013 8:26:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James "Shamus" McLoughlinJames "Shamus" McLoughlin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of City World Toyota:

I love the service at City-world, it didn't feel like buying a car at all, it was a straight up deal. No, lies no tricks and everybody worked with us till we finalized the deal. I will definitely recommend anyone to buy from City-world, Shamus was the best in making sure we left with the car that same day and with the best price we wanted! There was no corners and no hidden fees, everything was on the table, I really like their service and I will go back when I want another Toyota!! I also have to add, this Highlander is the best!

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JodiClarke
4/13/2013 12:48:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James  RahimJames Rahim
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of City World Toyota:

Mohamed's customer service skills are excellent. He was very friendly and helpful. I would recommend him to all of my friends and family. He was not pushy at all.

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grk4
4/10/2013 8:24:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James "Shamus" McLoughlinJames "Shamus" McLoughlin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of City World Toyota:

Previously, we have been dissatisfied when visiting Toyota dealerships. This was not the case here. Shamus was knowledgeable, friendly, and patient. We received a good price and were very happy with the experience.

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rascal510
4/2/2013 5:23:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Devon  LyncookDevon Lyncook
Michael  SharfMichael Sharf
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of City World Toyota:

Michael Sharf had been referred to me by a friend. She told me that, "He will work with you" and he did. Michael made my experience at the dealership pressure free, and was forthcoming about what the lease entailed and why it would be a good choice for me at this time. I plan to tell my many friends about my experience.

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ashleyerowe
3/25/2013 2:08:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Devon  LyncookDevon Lyncook
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of City World Toyota:

My partner and I was interested in getting into a new lease for the second time around and that's when we were aproached by Mr. Lyncook whom was able to sign us into a new deal for a managable price. He is very professional yet friendly and there is no doubt about us recommending him or that dealer. Thanks. We love the car!!

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