Classic Ford Lincoln

Classic Ford Lincoln
1698 Booker Dairy Rd
Smithfield, North Carolina 27577
(919) 934-6500

Manufacturers: Ford, Lincoln

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Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Parts Store
Television


Twenty-Four Month Rating: 4.8/5
94 Reviews
Classic Ford Lincoln

Overall Score: 5 Star Rating4.8







About Classic Ford Lincoln
Certified: Classic Ford Lincoln
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Classic Ford Lincoln has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



dorothy. taylor
4/11/2012 12:08:43 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jami Stanton

My Review of Classic Ford Lincoln:
I am extremely saatisfied with the service my family received from the time we arrived at the dealership. We were met in the parking lot by a gentleman who asked if he could help us, as we told him we had an appointment with Jamil, he immediately told Jamil we were there. Jamil came out before we could get to the door. I found that to be great. Mr. Stanton was very knowledgeable about the products and instantly had answers to all of our questions. I explained that I was looking and was not sure that I would be buying the first car that I looked at. The team was able to put together a plan that met my needs and I actually was able to drive away in the vehicle of my choice, and with the payment I wanted. I must say that the entire staff that I came into contact with was pleasant and caring of our needs. One gentleman put the television on the family channel for my six year old granddaughter. I will definitely recommend my friends to Classic Ford.

Thanks for the great service.

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serendith
4/4/2012 4:20:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Yolanda Robinson

My Review of Classic Ford Lincoln:
Great and courteous customer service. Trade in was handled quickly while allowing me to test drive the car I was interested in. Car was waiting for me when I arrived as we had spoken over the phone regarding exactly what I was looking for. Price of the vehicle was great, and all personnel I dealt with were wonderful. If I plan on buying another new car, this would definitely be the dealership I would go to.

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queenie28560
4/4/2012 1:06:31 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jacqueline Dickerson

My Review of Classic Ford Lincoln:
This was the best experience I've had in purchasing a car. Not only was Jacqueline the (salesperson) concerned with my needs as a customer, but also with my 80 year old dad who was with me. It was obvious that this is a caring employee, not just for her position with Classic Ford but for the customers as well. I left there satisfied with my purchase. I will certainly refer my family and friends to Classic Ford of Smithfield!!!! Thank you Jacqueline and Classic Ford!

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srmann91
4/2/2012 8:18:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Yolanda Robinson

My Review of Classic Ford Lincoln:
Yolanda was pleasurable to deal with from the first phone call made. This was the best experience I have ever had when purchasing a vehicle. I will definately contact Yolanda again when we are looking to purchase our next vehicle.

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Birdman3ss
3/22/2012 3:10:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Yolanda Taylor

My Review of Classic Ford Lincoln:
I had a great experience with Classic Ford. Yolanda Taylor was friendly, helpful and extremely patient and understanding. I"m just sorry I don't have any friends who need cars right now or I'd send them to Classic Ford.

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1carpe
3/20/2012 6:48:40 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Yolanda Robinson

My Review of Classic Ford Lincoln:
I put Good on price opposed to Great because I am a consumer. In my mind there is no such thing as a Great price on a new vehicle since dealerships are in the job to make money. I will say that Classic gave me a deal I was pleased with.

Classic Ford and especially Yolanda is a class act. I visited 6 dealerships (3 GM and 3 Ford). The other two Ford dealers were not even close in the professionalism and low sales pressure exibited by Ms. Robinson. The other two dealerships were also inside of 30 miles away opposed to the 60 miles (1 way) Classsic Ford is from where we live. Prices for the other two dealers were close but the service and professionalism was not.

Don't know if or when we will buy again, don't even know if it will be a Ford. If it is a Ford, we will buy from Yolanda and if she is not there, Classic will still be first on our list.

Great job.

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lwsthird
3/14/2012 1:49:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: 3

My Review of Classic Ford Lincoln:
Yolanda is an exceptional person and an extremely customer service oriented person. She put forth lots of friendly extra-ordinary effort to get me the vehicle I wanted at the price that I wanted. She was at all times very pleasant and did smile with every step that we took and always made me feel I was the most important part of the sale. She took me on a test drive and, of course asked me to drive the Focus I was looking at. I talked with the Sales Manager and the Finance Manager who both were very friendly and a plus to your company. Thanks fr giving me the opportunity to commend the sales staff. Luther W. Stephens

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jorji
3/12/2012 3:30:04 PM

Overall Score: 4 Star Rating   3.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jamil Stanton

My Review of Classic Ford Lincoln:
I wanted to wait and respond to this survey after I had made my trip to Atlanta, Ga.
Upon having the vehicle checked out today (3-12) before I was to go on my trip I was
told that engine air filter is very dirty, shocks leaking oil and needs to be replace
and front engine crank seal is leaking oil badly. I know that I bought the vehicle as is. I just wasn't expecting this kind of costly repairs this soon after purchasing
it. Overall my experience with Jamil was good and I would recommend this dealership as my Aunt did who recommended you to me. But I am a little disappointed now that I have found out these additional problems. I can't imagine that this just happen after I purchased the vehicle which I only had less than a month.

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M1Tanker43
3/12/2012 10:57:44 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jacqueline Dickens in Sales, Britton in Finance

My Review of Classic Ford Lincoln:
The most pleasurable car buying experience ever for my wife and I! Jacqueline gave us the best price of five dealerships I talked with, so we got the 2012 Explorer we looked so hard for. Jacqueline also gave us exactly what we wanted on our trade in. Britton in their Finance Department beat my banks finance rate, which was super low to begin with. Jacqueline also took time to show my wife how to use the Sync system and go over all the knobs and switches inside, which ther are many on this wonderful SUV. Very patient and kind during the entire process. Top notch Ford dealer!! A must go to dealer if you want respect, a great deal, and fast service. Thanks again to Classic Ford of Smithfield!!! You guys rock!!!

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fearpollard82
3/5/2012 6:44:32 PM

Overall Score: 4 Star Rating   3.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marcus Farley

My Review of Classic Ford Lincoln:
I have bought two vehicles from this dealership in the past year and I have never been to a dealership that works so hard to get you what you want. They are very courteous and try to take care of you while you are going through the process of purchasing your vehicle. The salesman was a straight no BS kind of guy and I really like that and look forward to doing business with this dealership in the future.

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