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Denton Mazda - Service Center

Denton, TX

4.6
422 Reviews
Call Service Center (940) 489-7100

422 Reviews of Denton Mazda - Service Center

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April 23, 2024

Not impressed with my most recent visit. The customer service was pretty abysmal. Dropped off my car (only car I have) for an oil change and to read a check engine code. Was told 2 hours and More

by jaredlark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Helpful
April 20, 2024

Always friendly, courteous service from the moment you pull into the service lane until they accompany you to the door. I always feel that I'm not getting ripped off, especially now that they show you a v More

by Cynthia Faris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny and Mike in the service department.
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Helpful
April 10, 2024

Junior was amazing and very helpful. Despite the kind of day I was having he was kind and willing to understand my situation. He saw how much of a struggle I was having and was very apol More

by jessikaann11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior- Aureliano
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Apr 12, 2024 -

Denton Mazda responded

It's fantastic to hear that you had a great experience and that Junior provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 06, 2024

Mike was great and they worked quickly to diagnose and repair. Thank you also for the loaner! More

by ginger_coleman
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 09, 2024 -

Denton Mazda responded

We are glad to hear that Mike was great and worked quickly to diagnose and repair your vehicle! It's also great that you appreciated the loaner provided during the service. If there's anything else you need or if you have any feedback, feel free to let us know. We're here to help!

Helpful
March 28, 2024

Courteous, quick, complete, and efficient. , Actually took less time then writing 15 words. JACK YINGER More

by Jack h yinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 30, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a quick and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 23, 2024

Junior was my technician. He kept me informed of my service and provided updates and recommendations. The waiting area was full but there were adequate seats and refreshments More

by Dallas lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Mar 29, 2024 -

Denton Mazda responded

We're pleased to hear that Junior provided you with excellent service, keeping you informed and providing updates and recommendations during your visit. It's great to know that despite the waiting area being full, we were able to provide adequate seats and refreshments for everyone. Thank you for choosing us for your vehicle service!

Helpful
March 22, 2024

Very helpful explaining each issue car and helping decide priorities for repair. Mike was great More

by Drtkeithjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service dept
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Mar 26, 2024 -

Denton Mazda responded

We're glad to hear that Mike was able to assist you effectively by explaining each issue with your car and helping you prioritize repairs. Providing helpful and informative service is important to us, and we're delighted that Mike met your expectations. Thank you for choosing us, and we look forward to any future opportunities to assist you with your automotive needs!

Helpful
March 20, 2024

I brought my vehicle in for an oil change today and the staff was wonderful from start to finish. They made me feel very welcome, and I appreciated the technician video! More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior, Aiden, Xavier
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Mar 22, 2024 -

Denton Mazda responded

That's fantastic to hear! We're glad that you had a wonderful experience with our staff during your oil change visit. Making customers feel welcome and providing informative services like the technician video are important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and look forward to serving you again!

Helpful
March 16, 2024

Bought my car from here and alway visit for routine service. Very helpful staff. Spencer is my to go advisor, and other staff is equally great. More

by Subodh W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
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Mar 20, 2024 -

Denton Mazda responded

That's great to hear! It sounds like you've had a positive experience with our dealership, especially with Spencer as your advisor. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 12, 2024

The staff was accommodating and very helpful. Also willing to answer any questions I dad. More

by Cedric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees working service
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Mar 14, 2024 -

Denton Mazda responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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