Classic Nissan of Statesville

Classic Nissan of Statesville
1244 East Garner Bagnal Blvd
Statesville, North Carolina 28677
(704) 872-8500

Manufacturer: Nissan

Most Reviewed Employees
Bruce Hood Bruce Hood
BDC Manager
Damien Mills Damien Mills
Owner
Christi Messina Christi Messina
Internet Sales Rep.
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Instant Financing
Parts Store
Television
Vending Machines
Children's Play Room
Drive-In Service
Express Service
Free Coffee
Free WiFi
Shuttle Service

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 AM

Tuesday: 9:00 AM - 8:00 AM

Wednesday: 9:00 AM - 8:00 AM

Thursday: 9:00 AM - 8:00 AM

Friday: 9:00 AM - 8:00 AM

Saturday: 9:00 AM - 7:00 AM

Sunday: Closed

Twenty-Four Month Rating: 4.5/5
19 Reviews
Classic Nissan of Statesville

Overall Score: 4.5 Star Rating4.5



About Classic Nissan of Statesville
Certified: Classic Nissan of Statesville
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Classic Nissan of Statesville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



JerseyBoy79
1/14/2012 11:33:10 AM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Hood

My Review of Classic Nissan of Statesville:
I bought a used car here for a great price. Everyone was very professional and great to deal with. I drove over 2 hours to come to this dealership because no local dealers could touch the price they were offering. When buying the car, the experience could not have been better. My only bad experience was when the car I bought had condensation forming on the inside of the car. I informed them that I needed to get this fixed and they said things like that aren't covered under the 90 day warranty that came with the car. Having the car less than 30 days for something minor like sealing a window and them not wanting to make good on that, well, is the only downside I experienced. Like most times in life, they called every 15 minutes before I bought the car, and when this issue came up, they didn't call back or return emails. Overall the experience was still good, but the follow through should/could have been better. But I guess the money I saved is worth the little cash I'll need to pay to have that fixed.

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awbelonga
1/2/2012 7:42:35 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Hood

My Review of Classic Nissan of Statesville:
It was a great visit! I felt totally satisfied when I left and made a couple of new friends as well :) Wonderful place, thank you!

~alex & samantha

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sherrill_v
10/8/2011 12:01:05 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Hood

My Review of Classic Nissan of Statesville:
I PURCHASED MY USED 2OO6 BMW FROM CLASSIC NISSAN ON OCTOBER 1,2011. MY VISIT WAS PROMPT,RESPECTFUL,AND EXCELLENT. I WAS VERY IMPRESSED WITH MY VISIT AND WOULD RECOMMEND CLASSIC NISSAN TO ANYONE WHO WAS LOOKING TO PURCHASE A NEW/USED VEHICLE.

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mike_lucas@irco.com
8/10/2011 11:04:44 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joy McCoy

My Review of Classic Nissan of Statesville:
The truck has an indentation (dent) the size of a quarter on the rear of the cab which I did not notice until I brought the car home. The dent is clearly a manfacturer defect. I am not sure how the problem will be resolved but I am confident that a solution will be found. Word of advice to all new buyers - clearfully inspect the car body before driving off the lot. Michael Lucas

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Terri White
5/26/2011 3:54:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joy McCoy

My Review of Classic Nissan of Statesville:
I bought my 2011 Nissan Murano SL AWD from you on 12/31/10. I noticed later that I was missing 2 of the green tipped nitrogen valve stem caps. I spoke with someone at your dealership April 22nd and they put me to the service department voice mail. As of May 13th, no one had called me back. I decided to email my sales person, Joy. She responded just 2 business days later and had already put them in the mail for me. I received them and they are an exact match. I really appreciated her prompt response and that she sent them so willingly.
Thank you,
Terri White

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bchilders
4/18/2011 7:46:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rishawn Robinson, Steve Bergandine & Cashier

My Review of Classic Nissan of Statesville:
I had a problem with the driver's side window - slow in going up. Rishawn met me with a smile and took down my information and showed me to the waiting room. I wasn't there long before Steve came in and told me what the problem was and that they could fix it. They did fix it and I was on my way in less than an hour - the cashier was also very friendly and nice.

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tonjasadler
3/23/2011 1:27:13 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paula, Ray, and J.W (the entire staff)

My Review of Classic Nissan of Statesville:
This is far most the best customer service I've had at any dealership. EVERYONE there was very nice and friendly and attended to all my needs...Great job Classic Nissan of Statesville! I appreciate everything and I'm enjoying my brand new car : )GOD BLESS..

Tonja Sadler

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Linda S.
2/8/2011 12:17:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paula Farnsworth and Mike Hollimon

My Review of Classic Nissan of Statesville:
From the start of my search for a new vehicle,Paula was very friendly,helpful and knowledgeable of the Nissan Line,I had originally sent a request for an Altima. listening to my needs she suggested the Rogue.We set an appointment for that afternoon.I was greeted and welcomed as soon as I opened my car door. The gentleman ask what brought me to Classic Nissan today. I told him I have an appointment with Paula,she came to meet me with a big smile and another welcome from her. I had already discussed my fears of the purchase with her on the phone, this was my first vehicle purchase since my husband had passed away.She assured me that I was in good hands. She then introduced me to Mike Hollimon,at that time I did not know that he was the General Manager.By this time they had My New Rogue pulled up to the front for me.They took the time to explain to me how all of the bells and whistles work. I drove it and loved it.We sat down to do the paper work,JW took the time to get me the best interest rate,to keep me within budget.While all of this was going on,they took me to meet the service dept.they even set my first oil change for me.So now when anyone ask me where I got my Rogue,I say Proudly, Classic Nissan of Statesville

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droobers08
2/4/2011 3:44:35 PM

Overall Score: 4 Star Rating   3.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Hood and Eddie Boger

My Review of Classic Nissan of Statesville:
After some misscomunication on the 2002 frontier that i purchased, Eddie was able to step in and make things right. Now that we are all on the same page things are moving smoothly, Eddie is sending me a loaner truck while he puts mine in service to have my bumper and tailgate installed. There was even several sitckers on the tailgate that he is going to have removed for me to go the extra mile. This process of purchasing a truck from Classic Nissan will have been a sucuess shortly. My only recommendation would be for a little better communication and my brief dissatisfaction would have been avoided. My choice to rate the customer service a 3 will definatley jump to a 4 once everything is taken care of. The Price of my truck was great from the get go. All in all i will walk away at the end completely satisfied with Classic Nissan.

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droobers08
2/4/2011 1:49:31 PM

Overall Score: 3 Star Rating   3.2  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Hood and Eddie Boger

My Review of Classic Nissan of Statesville:
worst car buying expierence ever. not only did i not know the truck i was looking at and trying to buy online didnt have a tailgate or bumper untill i drove and hour to get there and see for my self, after i got a writen promise for them to be added, they told me friday that they sent someone to go pick them up and i never recieved a phone call to tell me they were in. i had to call daily to ask and a week later they were finally there. so when i get there to pick them up they hand me 2 pieces and send me on my way with no bolts to put them on so i am stuck with 3 seperate pieces of a truck. i do not recommend this dealership to anyone.

UPDATE: After some misscomunication on the 2002 frontier that i purchased, Eddie was able to step in and make things right. Now that we are all on the same page things are moving smoothly, Eddie is sending me a loaner truck while he puts mine in service to have my bumper and tailgate installed. There was even several sitckers on the tailgate that he is going to have removed for me to go the extra mile. This process of purchasing a truck from Classic Nissan will have been a sucuess shortly. My only recommendation would be for a little better communication and my brief dissatisfaction would have been avoided. My choice to rate the customer service a 3 will definatley jump to a 4 once everything is taken care of. The Price of my truck was great from the get go. All in all i will walk away at the end completely satisfied with Classic Nissan.

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Response from: droobers08
Added: 2/4/2011 8:33:58 PM
After some misscomunication on the 2002 frontier that i purchased, Eddie was able to step in and make things right. Now that we are all on the same page things are moving smoothly, Eddie is sending me a loaner truck while he puts mine in service to have my bumper and tailgate installed. There was even several sitckers on the tailgate that he is going to have removed for me to go the extra mile. This process of purchasing a truck from Classic Nissan will have been a sucuess shortly. My only recommendation would be for a little better communication and my brief dissatisfaction would have been avoided. My choice to rate the customer service a 3 will definatley jump to a 4 once everything is taken care of. The Price of my truck was great from the get go. All in all i will walk away at the end completely satisfied with Classic Nissan.


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