From the first moment I entered the dealership the staff was friendly, courteous, and respectful. Although they are focused on sales, they give you space to explore the vehicles and help you make the right vehicle choice rather than trying to pressure you into making a purchase.
Ed took time to introduce me to each of the vehicles and allowed me to take two test drives. On my first visit, I was not ready to make the purchase. However, within about a month, I was ready, and Ed was able to locate the perfect vehicle for me. He was able to effectively coordinate my trade and some extras I ordered with the vehicle. Ed was very responsive to my phone calls, and respected my schedule. I am approx. 35 years old, and Cadillac is not known for selling to my age group, but this dealership made me feel like I was as important as any of their traditional customers.
Susie did an excellent job in explaining all of the paperwork, and made finalizing the purchase a wonderful experience.
I Recommend This Dealer:
Ed Freshwater, Susie Laxton
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