Clay Nissan

Reason for Visit: Sales

I recommend this dealer: No

My Review of Clay Nissan:
I would not recommend this dealership for sales or service. What a huge disappointment. Since I bought this car it's been nothing but trouble. Nothing but pressure from the sales staff and since then it's obvious that they don't care about there customers. I've had to bring back my car repeatedly because they can't correct the problem right the first time. Don't go there.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Clay Nissan:
I bought a car from this dealership on 1/31/08. All they cared about was getting the car out the door. I took delivery of the car the same night I purchased it. BIG MISTAKE! The Tire Pressure alert was on. Get this. The salesman took the car to get gas, saw the tire pressure light indicator on and still did not put air in the tires. The car pulls to the left because of the low left front tire. Is that safe? The car was not cleaned at all. The salesman said, I could come back the next day and they will clean the car. Ok I said. The dealer/salesman took the"Sticker Price" off the rear side window, however, left the white tape on the window. Not just a little of it but, all of the outside edging of the sticker price. The manual for the brand new vehicle was missing. So what did the dealership do, they gave me a 2008 manual when the car I bought is a 2007. What is going to happen when the person who buys the 2008 car that is now missing a manual? This dealership has terrible customer service. I've spoken to a manager there, his name is Chris, I will never speak to him again. He made it easy for me to never want to deal with this dealership again. I hope people spread it around about Clay Nissan. They are the worst. This was the 16th car I've bought over the years and none of the previous 15 dealings have been this bad! I am calling Nissan on Monday to complain and to see what can be done about this situation. There is more bad stuff this dealership exhibits and did, however, I think what I have put is enough for now. If you are looking for a Great Nissan Dealership, go to Team Nissan in New Hampshire! Great Customer Service, Price and People!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Clay Nissan:
I was planning on leasing an '06 Murano but not for another 6 months or so based on my current financial situation. Clay Nissan somehow worked a miracle and gave me the exact model and color that I wanted for only 1/2 of the down payment that I had expected to pay. So I drove home my brand new car yesterday! They were very friendly and although seemed like the typical salesmen at first, were very accomodating and ulimately wanted to get me what I wanted. They weren't pushy and after explaining what my limits were, they came up with a deal that worked for me. I would definitely recommend this dealership to anyone - besides having a nice staff, they have a the biggest selection of brand new Nissan's.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Clay Nissan:
My car was serviced at Clay Nissan for few years. I was satisfied with it in the begining. The waiting time is usually long, even with the appointment for minor service. Last summer, the brake was serviced. I realized one of the Alloy wheel was different, it was from a different model year. Bring the car back, service advisor refused to do anything and being very rude.

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