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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
965 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 965 reviews
April 25, 2024
Friendly and honest staff. Clear communication and great customer service. I highly recommend this service department as a result of my experience. Clear communication and great customer service. I highly recommend this service department as a result of my experience. More
by jlegorrell
Verified CustomerEmployees Worked With
Vincent Furla
Helpful April 24, 2024
Austin in the service department did a great job keeping me updated throughout the experience. me updated throughout the experience. More
by jiknight0
Employees Worked With
Other Employees :
Austin Service Department and Manager of service department
April 24, 2024
The service center needs training! I have put my 2016 Ram 1500 truck in this shop 5 times for the same issue, which has never been fixed and still is not fixed. It stays in the shop t I have put my 2016 Ram 1500 truck in this shop 5 times for the same issue, which has never been fixed and still is not fixed. It stays in the shop two weeks sometimes three weeks without a loner. So I am just left without a vehicle and the vehicle still has not been fixed yet. My truck only has 38,000 miles on it and now they are telling me it is out of warranty, so when it happens again which it will, I am expected to pay for it that is ludicrous. I have filed a complaint 5 times with ram support hoping this issue will get resolved some kind of way by somebody. My next step is to go to the local media to get a some sort of assistance. Can somebody please help me with this issue I am at my wit's end!!!!!! More
by gmanstoy
Employees Worked With
Memah
April 23, 2024
Quick and painless! I was pretty much in and out! I got the service everyone dreams of and I love my new ride! I was pretty much in and out! I got the service everyone dreams of and I love my new ride! More
by denisesambrano11
April 21, 2024
Terrible service. I asked for an oil change. My car was there for a week and my oil wasn't changed. Also, there was zero communication. I think my car would still be t I asked for an oil change. My car was there for a week and my oil wasn't changed. Also, there was zero communication. I think my car would still be there if I hadn't called and insisted on getting it back. More
by lrebescher
April 21, 2024
Smooth negotiation process . .. still waiting on important follow-up information weeks later. Thanks for asking. .. still waiting on important follow-up information weeks later. Thanks for asking. More
by vmckee0
April 21, 2024
The best part of this is that my daughter came home with the car and wanted. Thank you the car and wanted. Thank you More
by MARYMBENITEZ
April 20, 2024
Had an appointment with Cristian in the service department. He assisted us in getting the service we needed, and kept us informed as to how long the service appointment would take, updating us as department. He assisted us in getting the service we needed, and kept us informed as to how long the service appointment would take, updating us as we waited. Good Job. More
by l.r.trujillo
Employees Worked With
Cristian
April 20, 2024
Every one was extremely pleasant to deal with and extremely competent in what they were doing. No B.S. extremely competent in what they were doing. No B.S. More
by r24smith
