Cliff Findlay Auto Center

Reason for Visit: Sales

I recommend this dealer: No

My Review of Cliff Findlay Auto Center:
Salesman was very friendly on the phone, and then rather stand-offish at the dealerhsip. I paid cash for my vehicle, and was sneered at when asking for something as simple as an extra key. I felt like they were wanting more money from me.<br><br>The finance manager took our money, and then sold me a tire warranty, telling me that this warranty would provide an immediate replacement of any tire, and they would come to me to replace it. I got a lfat tire within the first week of ownership, and found that they don't come to you, and you have to pay for the tire repair, and then submit a claim to the warranty. I paid over 1000 dollars for a warranty that does virtually nothing for me. <br><br>After the power sliding door of my newly bought van broke my daughter's arm, I phoned the sales manager and requested a return. I had owned the vehicle for less than 2 weeks, and you should have 30 days to return a vehicle that you are unhappy with. I was told that I could not return the vehicle. I had signed a contract, and there was no going back. I now have to fight for a recall of the van doors.(which is going well)

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