Coachella Valley Pontiac Buick GMC

Reason for Visit: Service

I recommend this dealer: No

My Review of Coachella Valley Pontiac Buick GMC:
My wife and I have each visited this dealership for service with unsatisfactory results. My visit was for an oil change. When I went to pick up my vehicle I was told I needed major brake repairs including pads and rotors. When I advised the service reps that Pep Boys had replaced pads and rotors less than six months earlier they changed their minds and said the brakes were okay afterall.

When my wife took her car in for routine servicing they told her she needed a new right front wheel bearing. She had the work done and then they told she also needed a new starter. I was suspicious especially after my experience and had the replaced wheel bearing evaluated by a third party who said there was nothing wrong with it.

Subsequently we submitted an "upsell" complaint to the Bureau of Automotive Repair who investigated and cited them for two violations. I would avoid this dealership for any repair or service work.

Was this review helpful to you? Yes | No