Read Reviews Coastal Nissan

Coastal Nissan

Coastal Nissan

109 Accord Park Drive
Norwell, Massachusetts 02061


(781) 610-1000

Coastal Nissan
Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 113 reviews

4.8

4.8 out of 5

259 lifetime reviews

Coastal Nissan

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Certified: Coastal Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Coastal Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Coastal Nissan

Coastal Nissan is the premier destination for outstanding pricing and service for new and quality pre-owned vehicles. We are conveniently located at exit 14 off Route 3 in Norwell, just 10 minutes south of the Braintree split.

Call or click to get our latest specials, including exclusive Coastal discounts. See you at Coastal!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Loaner Vehicles Available Free WiFi
After Hours Drop-Off Instant Financing
Cable TV Parts Store
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Drive-In Service Television
Free Coffee Vending Machines

edward05
5/11/2013 8:06:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick SpolsinoNick Spolsino
Lance WardLance Ward
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Coastal Nissan:

Lance Ward is very helpful, kind, knowledgeable, patient, willing to listen, and understanding. We didn't feel any pressure to buy and he wanted to make sure we where happy with our decision, Which we are !! Highly recommend Lance.

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aventador
3/20/2013 3:22:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike GraneyMike Graney
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Coastal Nissan:

We purchased a 2011 Infiniti QX56 from this Nissan dealership all done via email, text and phone calls. It was a sincere pleasure to deal with both Kristen Winger and Mike Graney. They were very professional and helped us out a lot. I highly recommend dealing with Coastal Nissan. From what we had to do with the purchase, they were very accommodating. Thank you.

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Li32z8
3/17/2013 5:03:35 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike GraneyMike Graney
Mike SheaMike Shea
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Coastal Nissan:

I have just leased a 2013 Nissan Rogue from Coastal Nissan in Norwell MA. The minute that I walked in I felt comfortable, as this dealership is not huge and overwhelming. I was first greated by Mike Shea and told him that I was just looking and wanted to test drive some vehicles. He told me no problem and accomodated me and when I return from driving the Rogue I told him that I was interested in talking about purchasing vs leasing. He then introduced me to Mike Graney who was happy to help me with all of my questions about the car and the leasing process. I had never leased a car before and because of Mike's calm attitude I was also calm. I was never pressured and felt totally confident in dealing with Mike G. Between Mike Graney and Mike Shea they helped me reach a payment that was comfortable for me. They did not get frustrated or hurry me in any way. I highly recommend seeing Mike Graney at Coastal Nissan for your next car.

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anahds
3/6/2013 8:50:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kristen Walker
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    4.0

My Review Of Coastal Nissan:

We went in to this dealership and had a not so good experience, which was also partly due to our aggressive bargaining. We did not purchase our new vehicle at this dealership, but, Kristen had took the effort in researching about our case with her staff and getting back to us accepting the error made by their staff.

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Amandag9879
3/5/2013 4:09:40 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lance WardLance Ward
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Coastal Nissan:

Lance Ward and the rest of the Coastal Nissan crew in Cohasset were wonderful! So nice and easy to work with. My family has bought quite a few cars with the dealership over the years. The only place we will go!

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danmich
2/28/2013 7:10:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom Di PesaTom Di Pesa
Mike SheaMike Shea
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Coastal Nissan:

I had an excellent experience purchasing my new Nissan. I went on a Saturday afternoon without my husband and spoke with Tom DiPesa. I had already done alot of research on various automobiles and I liked the Altima. He had me take a test drive in the car. I loved it, but my negotiating skills are not as good as my husband's so I did not want to negotiate that day. Tommy totally understood and said he would come in the following day on his day off. I also told him that I wanted to look at two less expensive Nissan models; however, they were at the other dealership. Tommy had those two cars delivered to Coastal for the following day.

The following day I went back with my husband. I told him about the car I test drove that had the extra perks, such as leather seats, sunroof, bluetooth, etc. When we got to the dealership, I did see the two less expensive models in the parking lot, but I really was set on the car I test drove. However, I expected the price to exceed my budget. The "buying" process was quite simple. There was no pressure, gimmicks, or games. Basically, Tommy and Mike worked with us to get us into that car with a price we felt 'good about". They both truly wanted us to get the car we wanted and to remain within the price range we stated. They listened to us and they made it possible that I purchase my new Nissan with all the extras I never imagined I could have. Tom and Mike were so professional and nice. They love the product, but they care very much about the satisfied customer. I would highly recommend this dealership.

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Nancarl
2/28/2013 6:15:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Maddy ClancyMaddy Clancy
Mike SheaMike Shea
Nick SpolsinoNick Spolsino
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Coastal Nissan:

I just leased a new 2013 Altima from Coastal. I had been thinking about getting a newer car for quite some time now but was avoiding it because I didn't want to deal with the whole process. I have had very unpleasant experiences in the past with pushy salespeople and arrogant business managers at other dealerships. I decided to go to Coastal because it was close to where I live and I thought I would give it a try. I am so happy with my decision and I love my new car. My salesgirl Maddy was so helpfull and did not make me feel pressured at all. Maddy helped put me in a car with all the options I wanted. My experience with the negotiating went great. It wasn't the typical back and forth. Mike Shea was the manager that I dealt with and he was very accomodating in keeping my payments at what I wanted. I just picked up my new car yesterday and I am already so happy with it! Thanks Maddy!

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sjsmith914
2/27/2013 11:20:57 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Butch  MaierButch Maier
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Coastal Nissan:

I brought my Pathfinder to a local shop and they told me I needed a new radiator and quoted me over 1000.00 I called coastal spoke with Butch and he etold me they are way out of the park on pricing and get the vehicle to coastal for 2nd opinion.I am glad I did the price was way cheaper it was free still under warranty I even did my brakes and service check there and I still was under 1000.00.Thanks Butch and the entire Coastal Guys.

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sprovost
2/21/2013 12:56:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Maddy ClancyMaddy Clancy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Coastal Nissan:

I recently purchased a used 2012 Nissan Altima from Maddy Clancy at Coastal Nissan and had a great overall experience! Maddy was my sales consultant and she really made the entire process enjoyable. She showed a genuine interest in Nissan's products and conveyed that enthusiasm and positivity the entire time. She knew a lot about the car and quickly addressed any issues (luckily, only minor cosmetic issues) that we noticed. I went to several other dealerships before going to Coastal Nissan and did not feel the same level of comfort and ease as I did at Nissan with Maddy. In the end, she got me an awesome deal with a car I didn't think I could afford. I would highly recommend Coastal Nissan and would look for Maddy if you are interested in purchasing a Nissan and want a great experience.

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maggiemae19
2/20/2013 1:39:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve  DelaneySteve Delaney
Mike GraneyMike Graney
Lou ZannellaLou Zannella
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Coastal Nissan:

I leased a 2013 Nissan Pathfinder. This was my first foray into leasing a vehicle. The service I received from the staff at Coastal Nissan was second to none. Mike Graney was excellent to work with. The finance team of Steve Delaney and Lou Zanella were excellent as well. I would recommend Coastal Nissan to all of my friends and family. I would work with these three individuals again as they are a credit to their profession.
Tim O'Brien

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