Coastal Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Webber, Mike Shea, Jeff Johnson, Sean Callis

My Review of Coastal Nissan:
Throughly pleasant experience, the entire group of staff I worked with was courteous professional, personable and approachable and helped me get into the car I wanted. The answered my questions, made me confortable, and worked through all the logistics through getting the sale complete.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Webber

My Review of Coastal Nissan:
Ben was great to work with. He was very patient, answered all questions, and gave us a very fair deal. Buying a car is notoriously an uncomfortable experience, but Ben made the process very smooth and non-stressful. I would ask for Ben in the future.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tommy Di Pesa, and Lyndsay McAloon

My Review of Coastal Nissan:
Tommy was my salesperson and he was excellent - very attentive and available and very nice to work with. Lyndsay was also very nice to work with. I rated customer service and overall experience as good instead of excellent because we spent a lot of time waiting. We waited a significant amount of time while our trades were being inspected before we could start talking numbers on our purchase. Then when I came back to pick up the car and go through paperwork and financing, I waited quite a while again before meeting with Lyndsay. This was all out of my salesperson's control. I think everyone was working hard and quite busy, but from a customer perspective, less waiting would be preferable.
Again my face to face experience was excellent.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nate Billings

My Review of Coastal Nissan:
Everyone at Coastal Nissan was friendly and helpful in getting us into the car we love. The location is great. (Only minutes from our house.) We look forward to buying our next car for Nate Billings. Hopefully, that will be in the not too distant future.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Service Manager

My Review of Coastal Nissan:
The experience was exceptional as they serviced my new used car. They were taking care of a couple problems with the used car I purchased. They cut no corners. They replaced everything needed when they could have attempted to do a quick fix instead. I was very happy with how I was treated and the entire experience. They provided a loaner while mine was being repaired. This was very valuable to me since I had just started a new job, I could not stay home and I drove to Burlington.

I had been to another dealer looking for a car and the service and attention in sales and then service at Coastal Nissan were far superior to anything I experienced at the other dealer. The other dealer told me they couldn't find what I wanted and that I didn't really fit the profile, like that should make me change my mind and go for what they had, not what I wanted. As a middle aged woman, I found that a disconcerting statement and felt they didn't value my opinion or business as a woman by herself.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Sean Callis, Lindsy McAloon, Mike Shea

My Review of Coastal Nissan:
The employees were great! They went out of their way to have the vehicle there for me to try out. Fit it into my schedule. They also worked very diligently as a team to help me find financing and get the car I wanted. They also took care of the registration process and helped me to get it on the road ASAP for my new job.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Webber

My Review of Coastal Nissan:
I saw a used '08 Nissan Frontier extended Cab online and liked it but when I got to Coastal it didn't feel my needs but while I was at Coastal I noticed a 2009 Nissan Frontier Crew Cab and realized that was the perfect truck for my family's needs. So, I asked Ben to take it for a test ride and it drove beautifully. The truck had every option I requested. So we sat down and negitiated a price and we came to agreement on a in a matter of minutes. There were no tricks or haggling by the dealer. They knew I Was a straight shooter and I knew what I wanted to pay and that is what I received.

I would definitely recommend Coastal Nissan and definitely ask for Ben Webber. he was very friendly, knowable and wasn't a typical car salesman creep. He wanted to sell me a truck that I wanted and didn't force me into buying something I didn't want or need.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nate Billings

My Review of Coastal Nissan:
My wife and I bought a new Nissan Quest van at Coastal Nissan and we couldn't be more impressed with the service. The dealer was recommended to us by a close friend who got a GREAT deal and had a hassle free purchase. I've purchased new cars before from various dealers around the south shore and the deals almost always became frustrating for one reason or another.

Not at Coastal Nissan! We were immediately helped by a very good salesman, Nate Billings. We were out test driving our new car in a matter of minutes after having a brief interview with Nate to determine our needs. Nate was very good throughout the process with communications and most importantly,he let us choose the 'pace' of the deal. He was not insistent on selling the car immediately or pushing the deal on us.Closing of the deal couldn't have been easier either. It was smooth and pain free!

All in all, I will be going back to Coastal to buy a new Maxima in the very near future. No other dealers will be getting my new car business or my service business!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marcel,Mike,& Sean

My Review of Coastal Nissan:
Coastal Nissan worked very hard to get me in the car I wanted,for the price I went in looking for. My 3yr old also loved it there beacause they have a toy area that keeped her busy throughout the process. I would highly recommend Coastal Nissan Norwell location to anyone looking to buy a Nissan. Thanks again.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nate (Sales) - Mike (Mgr) - Shawn (Finance)

My Review of Coastal Nissan:
This place is the ideal example of a fantastic car dealership. My recent purchase of the 09 Maxima was a perfect experience. I purchased my 03 Maxima from them way back when they were tiny, and they grew into a large and beautiful new building in Hingham over the years. They jump to attention when taking care of you, their service department is ultra professional, and Mike the sales manager does whatever it takes to make it happen. I looked hard and couldn't find anything wrong with them. With the 09 Maxima purchase, I put them through a lot of crap changing the deal 3 times (!!!) with messed up trade-in arrangements and such... they did everything they could to accommodate my convoluted mess and they remained very positive (I would have wrung my neck by then) and I drove out of the lot with the best deal on the best Max on the lot within a day of finalizing the financing - awesome car! Nate was a very nice, low-key and non-pressuring sales guy and connected with me personally very quickly. Shawn in finance flew through the pile of paper and clearly went over all my options and nailed everything down solid. Overall I can't say enough about this dealership, how it is run, and how clean it is both on the outside cosmetically and on the inside operationally. Great job guys!!!

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