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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
3,435 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,433 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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April 24, 2024
I had a great experience, thr service writer was polite and attentive. My issue was address and completed in a timely manner. Chris was great and attentive. My issue was address and completed in a timely manner. Chris was great More
by Michael.jolly50
Verified CustomerEmployees Worked With
Helpful April 24, 2024
Lavoghn helped me with everything I needed, made everything easier for me he’s a really great guy! everything easier for me he’s a really great guy! More
by Trell
April 24, 2024
I picked up my car and when I was in Atlanta I got the malfunction light, dropped the car on Monday and still waiting to hear the status of my car. I called and my advisor is not in today so no one was ab malfunction light, dropped the car on Monday and still waiting to hear the status of my car. I called and my advisor is not in today so no one was able to give me update. More
by Claudia
Employees Worked With
Kristian not sure what is his name
April 22, 2024
The service was very timely and good. I only had to wait least than an hour for the work to be done. I only had to wait least than an hour for the work to be done. More
by Willie Davis
April 21, 2024
They appear to hit 99%, but just lack the detail. Last time a bolt (or something) was left in the undercarriage cover; this time, the tires were rotated, but air pressure was not checked and equalize Last time a bolt (or something) was left in the undercarriage cover; this time, the tires were rotated, but air pressure was not checked and equalized among the tires. Is it possible to properly align without proper pressure? I don’t know. More
by dholan
Employees Worked With
Don’t recall
April 20, 2024
Service was good but I never received the video of the vehicle condition as the mechanic said he sent. I requested it from the service representative in the text. And 4 days later Nothing?? vehicle condition as the mechanic said he sent. I requested it from the service representative in the text. And 4 days later Nothing?? More
by kpena560
Employees Worked With
April 20, 2024
Mark was great from the beginning to the end. He showed and explained all the things that were needing maintenance soon. He showed and explained all the things that were needing maintenance soon. More
by OJDURAND
Employees Worked With
April 17, 2024
Kris was great and took care of all my needs. The service center was clean and the waiting room was inviting. The service center was clean and the waiting room was inviting. More
by SCHRAMX4
Employees Worked With
April 17, 2024
It’s was easy and fast, they inform you and send videos is what I really like is what I really like More
by minniepipe
Employees Worked With
April 16, 2024
Kris was very friendly and got me in earlier than my appointment time. Was helpful with knowing what to expect. appointment time. Was helpful with knowing what to expect. More
by stacyvo
Employees Worked With
