I worked with Steve. He was straight forward, professional, accommodating, and patient. My car was ready next day and they took care of all the paperwork/financing/cancelling old plates/registering new plates, etc. My only complaint is that it took us an hour and a half to go to the only business office they had to sign the paperwork and make the deal. But all of the people there were very friendly, offered pastries, coffee, water, etc. Being there was pleasant, and that is a lot coming from me. I hate dealerships because I always feel like I'm being lied to, but I didn't feel that way at all being there. I highly recommend this dealership!!!!!