Read Reviews Colonial Honda of Richmond

Colonial Honda of Richmond

Colonial Honda of Richmond

2100 Walthall Center Drive
Chester, Virginia 23836


Sales: (888) 658-1537
Service: (804) 414-1900
Parts: (804) 414-1900

Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.7
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 52 reviews

4.8

4.8 out of 5

64 lifetime reviews

Colonial Honda of Richmond

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Certified: Colonial Honda of Richmond

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Colonial Honda of Richmond has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Colonial Honda of Richmond

Colonial Honda is proud to be an automotive leader in our community. Since opening our doors in Petersburg in 1974, Colonial Honda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. To better serve the needs of our customers Colonial Honda moved to its current state of the art location off of Interstate I-95 in Chester in 2005. Colonial Honda is an employee owned and operated. When you shake hands with an associate you can trust that you will be treated with the integrity of a business owner.

Whether you are in the market to purchase a new or pre-owned or Honda Certified Vehicle, if you need financing options, we'll help you find a car loan that works for you! You can trust that Colonial Honda will professionally fit you into the automobile of your choice that fits your needs.

Colonial Honda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Colonial Honda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 490-4762 if you have any questions or comments.

We look forward to serving all of your automotive needs!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 AM

Sunday: 12:00 PM - 5:00 PM


Our Amenities

After Hours Drop-Off Free Drinks
Automated Car Wash Free WiFi
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Shuttle Service
Express Service Television
Free Coffee Complimentary Snacks

rob_spell
5/21/2013 1:44:04 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jimmy  MongerJimmy Monger
Mike RevellMike Revell
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Honda of Richmond:

I traveled from Stafford VA. because of the great deal on the Toyota Highlander at Colonial Honda of Richmond. Jimmy Monger went above and beyond my expectations...I highly recommend the Jimmy dealership. The staff went out of their way, even staying to closing, to make sure I didn't have to make two trips. I traded in my old car, purchased my "new to me vehicle" and drove it home within hours. Thanks to Jimmy, Mike and the rest of the staff for making this a great car buying experience. Next time I'm in the market I will be talking to Jimmy first.

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jbschles
5/20/2013 8:42:01 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jimmy  MongerJimmy Monger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Honda of Richmond:

I filled out a web inquiry about a Honda Fit and received information back from three dealers. Colonial Honda stood out strikingly from all the rest. Jimmy Monger made me feel like he was talking to me as a person - not just as a potential sale - and he listened to what I wanted. He was prompt with feedback and very polite and helpful. I never felt pressured. Instead, he made me want to visit the showroom and see the car he had found for me. When I went to test drive it, I was not planning to buy that day. But Jimmy made the process so easy and pleasant, I really did not want to leave there with my old car. It seemed so dowdy compared to my new one. I wanted to drive away with my beautiful, new silver Honda Fit and ended up doing just that.

One other thing - I brought my dog with me to visit Colonial Honda and she was treated like an honored guest. She had a great time and so did I.

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strangeallen
5/14/2013 2:22:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard MillerRichard Miller
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Honda of Richmond:

I am retiring soon and had been looking for a new Honda Civic. Richard Miller was able to match an online quote that I had from an out of state Honda dealer and they even offered an extended powertrain warranty............so it was an easy choice. I have to say that the entire experience was so easy and I felt confident that I had made the right decision. I had studies dealership ratings and knew that Colonial was one of the highest ranked Honda dealerships in our area. Thank you for making it such an easy experience. Richard was so helpful and the entire staff made us feel at home.

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AmyandAustin
4/24/2013 3:37:11 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jimmy  MongerJimmy Monger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Honda of Richmond:

We had the best car buying experience from Randleman, NC which is 3.5 hours away. JIMMY MONGER returned all calls, texts and e-mails in a timely manner and was honest about every question that was asked. We were greeted by everyone upon arrival. The 2006 Jeep was everything he described. The financing went smooth and quick. I recommend Colonial Honda to anyone driving long distance, please know you have their trust and honesty. I will definately purchase from them again. After the sale, I received a follow up call and e-mail to make certain we were satisfied. They truly care about their business and reputation. I can not thank this dealership enough for a no hassle experience.

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SherryJon
4/19/2013 7:36:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gordon WinfieldGordon Winfield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Honda of Richmond:

Mr. Winfield was a MAJOR asset to our purchase. We had shopped other dealerships and had some very bad impressions, and his demeanor, positive attitude, and knowledge of his product made the decision to purchase a Honda Civic easy....

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bxman
3/4/2013 6:11:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Lori Yorger
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    2
  • Pricing:

    N/A
  • Overall Score:

    2.0

My Review Of Colonial Honda of Richmond:

Requested a price quote online for a 2013 Civic EX
Took 2 days for a response and even then was only supplied with store hours
Never addressed any of my original questions about a Civic EX

I sent the SAME request to West Broad Honda and received a price quote within minutes!
The salesperson was VERY responsive and interested in doing business with me
needless to say I now own a 2013 Honda Civic EX from West Broad Honda!

I've bought several cars via internet sales and never been snubbed before
If you're an internet buyer like me I'd skip Colonial Honda

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meadcher
2/22/2013 3:48:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gordon WinfieldGordon Winfield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Honda of Richmond:

We have been car shopping and rated Colonial Honda so high because they were not pushy! Everyone there was friendly and explained what we needed explained. Some other dealerships got to pushy so we just would not even consider there cars.

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charlesfoster
2/14/2013 11:11:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gordon WinfieldGordon Winfield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Colonial Honda of Richmond:

I do not like negotiating a price for a new car and wish I did not have to go thru that; however my wife and I were very pleased with the sales person, Gordon Winfield, who work with us on buying the new Honda CR-V. He made the process as painless as possible and we would do business with him and Colonial Honda again. Charles Foster

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ohaschke
1/21/2013 8:42:13 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jimmy  MongerJimmy Monger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Honda of Richmond:

I had a very positive experience dealing with Jimmy Monger and Colonial Honda of Richmond.

I worked with Jimmy Monger and would recommend him and this dealership to others who are interested in purchasing a new Honda.

The 160 mile drive (in my case) to this dealership was worth the trip.
Easy to deal with, great price, and Jimmy got me the vehicle I wanted.

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Chris and Leslie Hammond
1/18/2013 11:54:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jimmy  MongerJimmy Monger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Honda of Richmond:

Great job from start to finish by Jimmy. He worked with my time constraints and continued to work on a great deal for us on or new Accord. Great job to all at Colonial Honda!

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