Commonwealth Honda

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Commonwealth Honda:
Just Finished up a Lease on a New CR-V. Everything went great and we got to take our vehicle the same day. They took care of everything, even an inspection sticker.
I am sending my brother down to see them as well

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Commonwealth Honda:
This is a whopper: Today we signed P/S for a used 2007 Hoda Fit. After three hours at the dealer of filling out papers and listening to sales pitches, they tell us that the car has no title and they can not sell it until they recieve the title. Since they do not know when this might happen, we have to wait. I am sorry but how can a dealer put a car out for sale knowing that they have no title to the car?

I asked if they could return our deposit or get us a loaner until the title came in. Low and behold the business manager or whomever she is gets all pissy and says OF COURSE YOU CAN HAVE YOUR MONEY BACK RIGHT AWAY!. She charges out of the room. My God what the hell is going on? What happened to customer service? How come I was the one that was wrong? I am spending tens of thousdand of dollars and I am the one that should be patient and wait until they have the time to get me the car. I am supposed to pay for a rent until the title comes in? How come I am wrong? I am, sorry Mr Hoda Dealer that my tens of thousands of dollars ar enot good enough for you. Why don't you hold it for me until you can get your act together?

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