Conicelli Autoplex Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Conicelli Autoplex Nissan:
I called Conicelli Nissan to determine if my 2000 Nissan Altima qualified as a clunker and it didn't due to low mpg. Salesman, Marvin Saunders was considerate from the beginning to end. I told him that I wanted a new Altima and the price I wanted to pay. After spending time discussing my options and getting familiar with a possible new car we proceeded to negotiate the best deal for me. I was prepared to walk because I knew I was the one with the new car payment. Marvin's team conceded to my wish in price. I had no idea that I was going to leave that night with a new car. Lucky me! I'm happy with my new 2009 Nissan Altima! I love it! All Woman versus SalesMAN! Okay, I called my husband on the phone a couple of times. Thanks Marvin and Conicelli, this is a NICE place to do business.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Conicelli Autoplex Nissan:
I purchased a Nissan in 1996 and have had the car serviced ever since at this location. The staff is excellent; always cheerful, provide excellent customer service and on time. I look forward to purchasing another Nissan and continuing our relationship. Thank you!

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Conicelli Autoplex Nissan:
Twenty plus years with this service dept. They are the best - always on top of every service situation.
Nissan makes a good car but we would not have stayed with Nissan if it were not for the service staff & their skills a Conicelli.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Conicelli Autoplex Nissan:
Last weekend I went to visit my mother . When driving in a line of traffic going up a mountain near Rickets Glen state park, my service engine soon was activated. I was able to visit upstate Pennsylvania, and travel @ two hundred miles back to the Philadelphia area without incident. I called Monday for a "car-checkup" on Tuesday. Tuesday the problem was diagnosed and taken care of in a timly manner. When leaving the dealership, I traveled @ two blocks and felt something drop. I returned to the dealership,and was immediately seen. A rental was arranged and within Two days my car was repaired(I had a fractured spring/strut)(a totally different problem that activated my service engine icon)(the Pennsylvania turnpike is bumpy as are the roads in Pennsylvania). I was treated in a respectful manner. The problems were clearly explained to me in a language that easly understood, and the cost for both repairs was reasonable. I could have been taken to the cleaners for the repairs, but I have not experienced that at this dealership(I bought my car here @ 2 weeks post 9/11, and have brought my car here for services needed). Thanks Sam Screnci!

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Conicelli Autoplex Nissan:
I brought my vehicle in about about 6 months ago to have the cd player repaired. After being told by Ardmore Nissan that it would take 10 days to get the part from corporate (which happened 3 times in a row), Conicelli Nissan got the part to me in 3 days. They fixed the vehicle the same day the part arrived and I was able to pick it up. I haven't had any problems since. Additionally, I was not able to pick up the vehicle while the shop was open and they were great about working with me to pay for it and arrange to get it later. I had to take the shuttle both times I used them and both times the shuttle driver was fast, friendly, and on time. I was impressed with Conicelli Nissan and recommend that anyone in the area use them over Ardmore Nissan.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Conicelli Autoplex Nissan:
Horrible sales experiences if they don't like how you look.

I recently wanted to stop by this dealership simply to test drive a car for my sister. I called earlier in the day and asked if they had the car in stock and if I would be able to get a test drive. They told me that is no problem and around 2 o'clock I should be able to get to a salesman fast because of the slower hours. I arrived at the dealership at 1:45, and was promptly greeted by the receptionist. That was the only positive part of this experience. I told her that I had called earlier about a test drive, and she "attempted" to call for an available salesman. After waiting for 20 minutes, I went back to the desk to ask what was going on, and she called the back office to see if someone will help me. When I walked closer to the desk to see if she needed any information from me, she turned her head and started to whisper into the phone. At this point I knew that there was something going on. After another 15 minutes, a gentleman finally came over to me to "help". When I stated that I wanted to test drive a car, he immediately told me that he will find someone to help me with that. What I didn't understand was why I wasn't given someone that could help with the test drive especially when the receptionist knew that that's why I was there. Meanwhile, 3 seperate parties of caucasians were helped and taken on test drives, without appointments. After another 35 minutes of waiting, I was finally greeted by another man that told me that I would need to get my insurance card before I could drive the car. This was the 3rd Nissan dealer and the second Conicelli dealer that I was at today and the first time that I was asked for an insurance card. No other dealer has asked me for my insurance card, but the people at Conicelli Nissan just cannot help people of Asian descent, and will find any way to keep them away. I finally left the dealership at 3pm, yes, over an hour after I arrived, without a test drive.
If one thing is for sure, I know that I will never buy from Conicelli Nissan in the future. Who knows what they might do after they've taken your money.

Just to confirm what I thought, I even went to the Honda dealer 4 doors down, and was treated much better. And of course, I didn't need my license or insurance card to test drive a new Accord.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Conicelli Autoplex Nissan:
purchased a 08 altima coupe 2.5 from conicelli nissan. paid 22000 with apr of 2.9. contract was completed and signed. got a call back a couple of days later stating that the apr of 2.9 was rejected because it only applies to the sedan. wanted us to come in a sign a new contract with an apr of 8.9 then dropped it down to 5.3 before leaving. i agreed to return the car and get back my deposit. went to return the car and they wanted to return our deposit the next day. i said "i give you your car you give me my money." they said no you cant drive the car. they threatened to call the police. i said go ahead because i have the paperwork stating i own the car. they had another vehicle blocking our vehicle from leaving. the manager wanted to see the installment contract for the car and wouldnt return it. he was ignorant, confrontational and deliberately wanting everything his way. stating that we might sabotage the vechicle or run up the miles on it. what a creep. never do business with this dealership again.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Conicelli Autoplex Nissan:
Ive been going to Conicelli Nissan for years the employees in the service/parts Dept. are great now that the new building is done i can only amagine ill be taking my pathfinder there and im certain it will be modern. And the service suitable to its level standing at the top on the block nissan. I also have a maxima I will be taking. For an experience at a totaly new level go to Conicelli Nissan.........!

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