Salesman Nate Simon made purchasing my new car an easy and excellent experience. He was very patient and let me test drive different cars. He was very honest and helped me get the very best possible deal I could. He answered all my questions and went above and beyond. The financing rate was excellent. He also helped me get a good trade in value for my car. I would highly recommend Conicelli and working with Nate Simon.

Was this review helpful to you?    Yes | No Thank you

I made contact on line with Conicelli. Was contacted on line by Brian and he gave me what seemed to be a good quote on a 2013 Odyssey EL-X. His last comment to me in his e-mail offer was to get back to him with any quote lower and he would try to match or go under a particular quote. That is exactly what I did and Brian was able to offer what I thought was a very good quote for the Odyssey along with extras that I wanted. Brian turned me over to Joe Fidure who was extremely helpful and knowledgeable. Neither Brian or Joe were in anyway pushy about the extended warranty issue. My entire experience at Conicelli was extremely positive. This is second car I have purchased from Conicelli in four years. I look forward to dealing with them in future.

Was this review helpful to you?    Yes | No Thank you

My car was involved in an accident and I was hesitant to keep it. The staff at Coniccelli was excellent in helping me and answering all of my questions. Everything was accomplished in a very professional manner.

Was this review helpful to you?    Yes | No Thank you

I liked there wasn't any presure to buy just information about the car when I first looked at it & when I decided to buy they couldn't have been more helpful with the financing .

Was this review helpful to you?    Yes | No Thank you

I have been coming to the Honda service area since purchasing my car in 1998. It still runs pretty well. Overall I have had no
complaints about the service until the past year. I had to take off my job to have a service done which is not offered on Saturday
and I waited a week to get an appointment, and once I was there I was told the part was not available. I spoke with the technician
a week prior, shouldn't I have been contacted before I went to the Service area and taking off time from work. I also had to return my car several times after having an air conditioning job done, because the car was leaking water into the interior after your technicians fixed it.

Time is valuable and costly, and you certainly charge top dollar for your service. I think some tweeking should be done to your
customer service policies.

You get a D rating down from a A in the past

Dissatisfied Customer

Was this review helpful to you?    Yes | No Thank you

Bought a Certified 2012 Civic Sedan from Conicelli. I orginally went to the dealer to buy another car but was unable to buy it.... But Anthony showed me the civic with a very reasonable price for it. I could have walked away from the dealer because I was not planning on buying the civic in the first place but because Anthony's honesty and kindness I decided to buy the civic. Its been about a month now and it still feels like I got it out of the dealer. I personally would recommend anyone who is shopping for a used car to check out Conicelli Certified Honda dealer and contact Anthony Battistini. Thank you again.

- Yong Kim -

Was this review helpful to you?    Yes | No Thank you

Ms Fennell was the most professional of all the dealer personnel with whom I have ever spoken in person or on the phone concerning a new car purchase. She provided concise and timely answers to any and all questions I posed.about a purchase. Never did she say " I will get back
to you about that"; she knew the material first hand.

Was this review helpful to you?    Yes | No Thank you

Anthony Battistini was really great to work with and made the experiance a whole lot easier! It was a little tough trying to get the managers to give me what I want but Anthony helped me and I was very happy customer indeed.

Was this review helpful to you?    Yes | No Thank you

We bought a 2013 Cr-v on January. This was our first new car. Our consultant was Tim Drew. Before we went there I thought that all the dealerships are the same, but this one wasn't like the others. Tim was very helpful, and honest with us, we ended up getting a new car at a very good price!!! I would recommend this place to everyone. Thanks A Lot Tim!

Was this review helpful to you?    Yes | No Thank you

My husband and I bought a used 2010 Certified Honda Pilot touring from David Stephenson at a reasonable price. David was very nice and answered all our questions. A few days after we bought the pilot, we noticed that the steering wheel had a slight vibration. We took it to our local mechanic (we live 3 hours away in Virginia)and they advised us that the vibration was due to bad tires. The tires were not covered under warranty so we would have to pay the local mechanic out of our own pocket. I was not too thrilled at the prospect of shelling out $800 on tires when I just bought the vehicle. I called David to explain the issue and he advised me that he would talk to his manager to see what they could do. It was a few days, and I had to call David back. Turns out the used car manager was on vacation so I got a little frustrated, but David really went to bat and got another manager involved. Anyway, I ended up talking to the service dept about the issue. I spoke to Harry. He was real pleasant on the phone, but in the back of my mind, I wasn't sure how willing they were to change the tires out and thought I would have to fight them on it. Anyway, we took the truck back up there (fortunately, my mother-in-law lives nearby so we stayed with her for the night). I was pleasantly surprised when Harry informed us that he was going to replace the tires with brand new Goodyears. I typically don't take the time to write reviews, but I wanted to say that I was truly impressed with the customer service at this dealership. This was my first time buying a car, but I always knew that an honest dealership will stand by the products that they sell. I appreciate their honesty and willingness to fix the problem without hesitation. I only wished I lived closer so they could do the routine service on the truck. These guys are great and I highly recommend.

Was this review helpful to you?    Yes | No Thank you