Conicelli Toyota

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Conicelli Toyota:
I would recommend this dealership out of all in the area. The salesman that I delt with was very knowledgeable about the product. He took me on a test drive and explained the whole car as we were driving. He didnt hassle me with the cost I told him what I wanted to pay and that is what I am paying. I will continue to purchase my cars at Conicelli as long at this Salesman still works there.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Conicelli Toyota:
The worst car dealership I have ever been to.
We scheduled a test driver with one sales person and he confirmed it. We arrived on time and the receptionist told us the sales person is at another location and won't be able to come over. (No one attempted to contact us to reschedule or anything). She then asked us to wait and 20 minutes later, still no help. We asked to talk to the manager, who just said he knows nothing about this and don't really care.

Completely unprofessional and rude. Avoid at all cost.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Conicelli Toyota:
Customer service was horrible. They were very busy so I waited. I told the receptionist I needed a sales and she kindly told me that when one's available she will direct him/her to me. So I stand there. 3 or 4 other customers come after me and told her the same, so we all waited. However, when a sales did become available she just pointed the guy to all of us and say we needed a sales. So the sales didn't even ask which one of us was first but just randomly picked one (probably not random, he picked the most well-dressed one, no surprise there.)

So naturally we were all upset, so I told the receptionist that I was first. She kind of just look at me and shrug her shoulders as if saying "what do I care?" So I walked out.

Yet as I walked out I saw the car I wanted right before me. So I got in to play around with it abit and a sales came to me out of nowhere and ask if I have any questions. Very nice, very friendly so I stayed and took the car for a spin.

We returned, I was ready to deal and expect to play the "haggle game", but the sales look at me with the pushy, arrogant face (friendliness gone) and said this car's so hot that I have to pay sticker price. So I shake his hand and left.

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