My Review Of Consumers Suzuki:
Went to this dealership to purchase a 2004 Land Rover Discovery SE. Scheduled a test drive over the phone with a woman who identified herself as Krystal (sp?). Arrived at the dealership for the scheduled test drive and and I briefly spoke to Mike, who apparently is the sales manager. He had no clue, reference the test drive, and furthermore, if I did take it for a test drive, stated that I shouldn't drive too far from the dealership since the Discovery had not been safety inspected. Hmmm, ok. I then spoke to Valerie, who was pleasant enough. She took me out to the Discovery (which was dirty, inside and out) and spoke to me about the vehicle. I then took it for a test drive, which included driving at 70-80mph on I-96. It drove ok, but the check engine light came on. I didn't think that was a big deal, since I'd be taking it to Land Rover Farmington Hills for a safety inpection of my own, and if it didn't check out, would not purchase the vehicle. Anyways, I returned to the dealership, put a $100 deposit down, and requested a second test drive the following day, with my girlfriend present that time. Valerie advised she would do her best to have their safety inspection complete and the vehicle washed. The following day, approximately 2 hours before the scheduled second test drive, Valerie called me to appologize and tell me the vehicle was not ready for the test drive, giving me a BS story that she was not able to get their inspection done. Do they want to sell the vehicle, or what? She returned the deposit, although, as of now, it has yet to post back to my bank account. At this point, I did a little research on the dealership, and discovered many people have had the run-around treatment from this dealership, as well. I recommend avoiding this dealership, as it wasted my time and energy.
Was this review helpful to you?
Yes | No