Contemporary Chrysler Dodge

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: 3

My Review of Contemporary Chrysler Dodge:
Angie,Mark,And Steve in parts are always willing to go the extra step to find the Correct parts,Best Parts Department in the Area,Even if parts are not in stock they will help locate the closest dealer with the parts that are needed,always good about calling back with price quotes and status updates if parts are back ordered.

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Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Francouer

My Review of Contemporary Chrysler Dodge:
Having bought several vehicles both for my company and for personal use, I would definately recommend this dealership--and especially my sales adviser,Steve Francouer--as the first and only dealership you need to go to for sales or service. I have never encountered any difficulties with any purchase procedures or vehicles. All my service need are handled in a very timley manner and I always feel like a part of their extended family of continuing custumers.

Steve recently assisted my sister in trading out of her Chrysler LHS after noting that she had spent nearly $3000.00 in about three months in repairs. She felt she didn't want a car payment as she is retired. He pointed out to her that having a small monthly payment on a much newer vehicle would be easier and the peace of mind created by driving a more dependable vehicle, certainly a plus. She purchased a PT Cruiser and is very happy with her new car.

If you're in the market to purchase a new or used car or truck, go to my dealership, Contempary Chrysler Dodge in Milford NH, and ask for Steve Francouer.

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Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Francour

My Review of Contemporary Chrysler Dodge:
I've made multiple purchases with Contemporary over the past several years. My most recent experience, the purchase of my Chrysler Aspen in January 08 was my most favorable. Steve was extremely professional and understanding of my needs when selecting a new vehicle. I'd been experiencing many mechanical problems with my previous vehicle which brought me to the point of frustration and disappointment. Steve stepped up and wanted to right the situation. He is vastly knowledgable and experienced and genuinely interested in his customers needs. I would definately recommend others to visit Steve at Contemporary for their next vehicle purchase.

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Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Fracouer

My Review of Contemporary Chrysler Dodge:
We have purchased 5 cars from this dealer over the past 10 years and have had nothing but good luck dealing with them. Our most recent dealing was with a car for my son who is going to college in the fall. The salesmen was very plesant without be pushey and helped us to the best of his ability. The price was in our price range but unfortunately he had another in mind and we wheren't able to make the deal. Service has always been excellent, with all the work being done on time and best of all.... no second trip back because something wasn't done correctly.

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Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Russ Coutu; Lori Baron

My Review of Contemporary Chrysler Dodge:
I am very happy with my experience at Contemporary. Having no credit history, I was in need of a co-signer. I needed to get my Dad to the dealership to look at the car I wanted to buy. With his work schedule, this was virtually impossible. The Manager, Russ, let me take the car home overnight so I could show my Dad! I am now the proud owner of a 2008 Caliber. Everyone at Contemporary was always very nice and very helpful. I am telling all my friends to go to Contemporary!
Jennifer B.

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Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: Steve

My Review of Contemporary Chrysler Dodge:
When our 5th child was born we realized our minivan would not hold 4 car seats and our 11 year old comfortably so off we went to "look" at cars with all five kids in tow.
Our first stop Contemporary Chrysler Dodge. We told them of our need for a full sized van, told them our price range and began what ended up a very long exhausting day.
We are by no means idiots, my father is a car salesman in Florida for goodness sakes. But being tired after a very long day, I guess we got talked into a van we didn't want. I mentioned it had a smell and was promised it would be taken care of to my satisfaction. We waited for them to deodorize the van. So we did the paperwork, turned in our van and stupidly drove the other van home. I knew within 24 hours the smell was unacceptable. We returned the van the next day and insisted they give us back our van. We were told that was no longer possible and that they would refund all of our $11,000 toward an acceptable van, so again being gullible we went home.
Yes as you can imagine they forgot all about there little promise. After 6 months of calling once a week we began calling 3 times a day. That finally got us attention. They called us with the perfect van, of course now $15,000.
We went to see it, when we insisted on taking it to our mechanic for an appointment we'd made for the next day we were told to take it to a mechanic they suggested because it could not be held till next day. Of course it passed with flying colors, we asked to test drive it and they attempted to talk us out of it, no way! We loaded up all the kids and headed out. We liked the van, although I did notice the salesman followed us in his car, weird.
After an hour we arrived back at Contemporary and said we'd make the trade, they were ready to finance us right then but we had already decided to finance it at our bank. They looked worried and suggested we unload our 5 kids , car seats and all and put them back in our van to go to the bank 5 miles away for the paperwork. Well that was enough! I said we'd be taking the new van and be back in an hour.
While waiting in the parking lot at the bank in our soon to be new van the engine nearly blew up! It appeared to the mechanics that came to help that the engine was in really rough shape and the oil had run out while we were test driving it and doing the paperwork! No wonder they didn't want us to take it to our mechanic or out for a test drive or to our bank even!
I can't believe anyone would do something like that to a family with little kids or anyone, we could have been hurt!
They had the van towed back to there establishment and never so much as called us to apologize for what had happened. Because of that we are sure they new what condition the van was in.
We still own the stinky van. It sits in my driveway and has for 2 years. I drive a different van but I can't sell that one to someone and know it stinks when you turn on the heat, so we just keep making payments on them both now.
Because we didn't get anything in writing the Better Business Bureau said there was nothing that could be done. We admit were we made mistakes but taking advantage of us was wrong non the less. We have only CONTEMPT for CONTEMTorary Chrysler Dodge!

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Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: george lemire

My Review of Contemporary Chrysler Dodge:
I bought a used car from them, no warranty, what a mistake. The car didn't even pass inspection by my mechanic. They didn't change the oil and it was about 2 quarts low when I checked it a week after i bought it when the engine started acting up. It was going through oil rather quickly. After 3 months, the engine finally died, blown head gasket, cracked block, and a busted radiator. Needless to say, it was hardly worth fixing. Luckily I found another dealership to give me a few bucks for it and knock off some of the debt on it since I had only made 2 out of the 36 payments when it died. Besides the car trouble, the dealership itself is someplace you don't want to deal with. The salesman I dealt with fed me the typical cheesy cliche lines and was grabbing the money out of my pocket before he even told me what interest rate I was going to get. When I asked him, he said "don't worry, I can tell by looking at you that it will be under 10%." Gee thanks, as if there isn't a difference between 10% and 3%. Then they tried to sell me a bunch of extra insurances on top of it. They are a bunch of crooks with no conscience. I definitely learned my lesson. I hope you don't try and find out for yourself.

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