Copeland Toyota Scion

Copeland Toyota Scion
970 West Chestnut Street
Brockton, Massachusetts 02301
800-611-6851

Manufacturers: Toyota, Scion


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Cars For Sale By Copeland Toyota Scion

Dealership Amenities
Café
Arcade
Massage Chairs
Drive-in Service
LCD TVs
Kid's Play Area
Shuttle Service
Customer Rentals
Parts Store
Spacious Waiting Area


Twenty-Four Month Rating: 4.7/5

About Copeland Toyota Scion
Certified: Copeland Toyota Scion
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Copeland Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made within two weeks of the review posting through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced.


This dealership is available to supply quotes for new vehicle inquiries.

About Copeland Toyota Scion
Copeland Toyota Scion is a full disclosure dealership. Checkout our frequently asked questions page at copelandtoyota.com to find out why. We have been in business for nearly 40 years. Copeland Toyota is the recipient of the 2007 Toyota President's Award, which recognizes our dedication to customer service.

Rod Rodrigues
9/29/2008 7:55:21 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Joe

My Review of Copeland Toyota Scion:
My wife and I have owned 5 Toyotas over the years, my last Tacoma (98) had over 340k miles on it before I sold it! I have also convinced a number of my co-workers to buy Tacomas based on my success with mine.

I had bought my previous Tacoma at North Attelboro Toyota, they were bought by Ernie Boch. I went to Boch South to look at purchasing my new Tacoma and the dealership did not have the same feel as it did back in 1998 and we had a similarliy bad experience there again in 2003 when we bought our Camry. So we tried Copeland! From day one I felt like I belonged there I was comfortable and the Sales people were friendly but not pushy and gave us the space we needed.

I have ben going back for service and we intend to continue patronizing Copeland in the future!

Keep up the good work!

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alg42math
9/28/2008 6:16:17 AM


Overall Rating: 4.8

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: unknown

My Review of Copeland Toyota Scion:
I have been very satisfied with the way my service needs have been taken care of. I find the prices somewhat high but not unreasonably so. The service writers are friendly, clearly explain needs, and willingly answer questions. I like the oil change bonus, buy 5 get one free. The coupons received in the mail are helpful too. I hope these things continue.

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bill41
9/27/2008 2:56:36 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: service dept. ( Joe)

My Review of Copeland Toyota Scion:
Service was well done. Qulity work completed in exc time. The price was good I used coupons were used with qut problems.The wait was short and comforable. Had coffee and watched tv.This is the best service I have ever experance.

THANK YOU,fOR YOUR SERVICE.

Bill Roberts

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GEBELTS57
9/26/2008 12:37:15 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: DAVE

My Review of Copeland Toyota Scion:
Although I purchased my 2003 Toyota Solara from another Toyota dealership, I have had a great experience with Copeland for all my servicing need for the past 5 years. You are treated as if you are a Copeland customer.

When it's time for my next Toyota, it will be purchased from Copeland.

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wingamajig
9/24/2008 9:20:06 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Don't remember

My Review of Copeland Toyota Scion:
I wish I remembered the employee's name. He was very understanding of my needs, courteous and honest about the wait time. I felt like I was being treated as a valued customer instead of a sales opportunity.

Every experience I have had at Copeland is a stark contrast to the time I have spent at Boch Toyota. I recommend the Toyota and Scion brand to friends and family and especially recommend Copeland as worth the trip to Brockton.

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saltbox1669
9/23/2008 8:10:27 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Arena

My Review of Copeland Toyota Scion:
I have had my Rav4 since 2005,when I brought it at Copeland toyota. It had 10,000 miles on it. I have driven it 65,000 miles with no problem. My service experience with them has been the best. They have made it a pleasure to get service at Copeland. They have sent email for Scheduled Maintenance and easy to get appointments

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donyalaeb
9/22/2008 9:13:37 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Vallone, finance woman, service man

My Review of Copeland Toyota Scion:
This is my second purchase from Copeland. Tony was very knowledgable about the vehicle, very personable. He made sure that I understood everything about the truck before I left. Tony made this purchase very smooth and enjoyable. Even the finance was great. The woman is so friendly and nice. She even remembered me from my previous purchase. When I brought my truck in to have a remote start installed, Tony was right there in service with me. When I picked my truck up, again Tony was there to make sure I was completely satisfied. He is a great asset to Copeland Toyota.

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vikuma
9/21/2008 9:51:22 PM


Overall Rating: 4.2

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony

My Review of Copeland Toyota Scion:
good dealership with friendly staff.
The length taken for buying the car is little long, may it's how the process works. It can be improved little bit.

Staff is very knowledgeable in car parts and usage.
I will definitely recommend this to my friends.

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powdelb
9/21/2008 1:06:31 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Gleason

My Review of Copeland Toyota Scion:
This is my 3rd car that I have bought from Copeland. My husband and I also get all of our service done there. I have also recommended Copeland to others. Matt was very knowledgable about the Corolla and not pushy at all. I will continue to buy cars there in the future.

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mishy929
9/20/2008 9:51:33 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Service Manager

My Review of Copeland Toyota Scion:
ALWAYS Good Service - never bring the car anywhere else for service. Service is always done in a timely manner and a loaner given if possible. I have bought all my cars from this dealership for the past 20 years and will continue to do so in the future.

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