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Coulter Cadillac Buick GMC - Service Center
Phoenix, AZ
198 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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198 Reviews of Coulter Cadillac Buick GMC - Service Center
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March 12, 2024
Took my GMC here for service because a message appeared that stated Reduced Engine Power and the service engine light came on. They advised of a total of approx $1100 to fix my vehicle. Picked it up, paid, that stated Reduced Engine Power and the service engine light came on. They advised of a total of approx $1100 to fix my vehicle. Picked it up, paid, drove away less than 10 minutes down the road white smoke appears, i turn back around and take it right back. The attendant i was working with Allan has me wait while they have someone re-check it, he comes back in about 15 mins saying "bad news" something about a piston and overall i need a new engine, after i just literally paid over 1k for a supposedly fixed car. AVOID THIS GMC SERVICE CENTER AT ALL COSTS!!!! More
by cnrobersonms
Helpful November 12, 2023
Sam Mendoza was wonderful to work with. He was courteous and knowledgeable, and patiently answered my questions. He clearly explained the work that would be done on my vehicle. I had my car He was courteous and knowledgeable, and patiently answered my questions. He clearly explained the work that would be done on my vehicle. I had my car back the same day and it runs like new. More
by robert.brock45
Employees Worked With
November 10, 2023
Sam Mendoza is amazing! The service department is so helpful and friendly. I only see Sam he is so nice. Sam explains all the features and has amazing patience. I know nothi The service department is so helpful and friendly. I only see Sam he is so nice. Sam explains all the features and has amazing patience. I know nothing about cars. I appreciate the professionalism shown when I come in. I won't take my vehicle anywhere else. Coulter is the best in the Valley! More
by Rachel
Employees Worked With
January 04, 2023
THE BEST SERVICE I HAVE RECEIVED,KINDNESS,TRUST AND ATTENTION. MY EXPERIENCE WITH COULTER CADILLAC WAS GREAT FEW PLACES CARE ABOUT YOUR NEEDS LIKE COULTER CADILLAC DID. DAVID SMOKER AND ALAN LOPEZ ATTENTION. MY EXPERIENCE WITH COULTER CADILLAC WAS GREAT FEW PLACES CARE ABOUT YOUR NEEDS LIKE COULTER CADILLAC DID. DAVID SMOKER AND ALAN LOPEZ THANK YOU More
by coutino12
October 06, 2022
Travis Cowen Is incredible. He knew exactly my service warranty & new what to do from there! Happy to see great people there. He knew exactly my service warranty & new what to do from there! Happy to see great people there. More
by trodie3
September 28, 2022
Amazing service, timely, professional, courteous, address emergencies, loaner cars available, car cleaned when picking up emergencies, loaner cars available, car cleaned when picking up More
by Andreagriego1
Employees Worked With
July 25, 2022
This dealership is the best I have ever experienced. They are caring, attentive to detail, honest, offers recommendations; gives options; most courteous Service Advisors and Service Manager I have ever They are caring, attentive to detail, honest, offers recommendations; gives options; most courteous Service Advisors and Service Manager I have ever experienced. I forget that I am at a car dealership! I can never purchase an auto anywhere else. They have demonstrated pure 100% class! All the Advisors are very nice, but my favorite is TRAVIS! IF YOU THE HATE CAR BUYING PROCESS THEN GO TO COULTER CADILLAC. More
by golfmumma
Employees Worked With
July 16, 2022
Professional, efficient and courteous service by all Coulter staff. I had a pleasant experience at Coulter Cadillac this morning. Coulter staff. I had a pleasant experience at Coulter Cadillac this morning. More
by Robert L Childers
July 15, 2022
Bo Sigler was awesome he took care of our Escalade. Didn’t realize we had come to the end of our warranty, he went through the vehicle from starboard to stern and make sure everything was perfect. No h Didn’t realize we had come to the end of our warranty, he went through the vehicle from starboard to stern and make sure everything was perfect. No high pressure, followed up with me multiple times by phone. He was able to get the grill covered under warranty. Way to go Bo More
by Bbenhartaz
