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Coulter Nissan - Service Center

Surprise, AZ

4.6
90 Reviews

90 Reviews of Coulter Nissan - Service Center

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March 19, 2024

Marc is a top notch service advisor. I was very impressed with his knowledge and willingness to get the repair completed in a timely manner. He has excellent customer service skills th More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

Had a CVT flush in August now my CVT went out 3 quarts low no external leaks. They don’t know where it went. Want me to fork the bill service Director Russ showed no concern or customer service. More

by Http
Workmanship
Recommend Dealer
No
Employees Worked With
Russ Akers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Breit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Coulter Nissan responded

We apologize for your recent experience here at Coulter Nissan. Please reach out to our Service Director, Russ Akers at (623)934-3444. We appreciate you and your time.

January 08, 2024

I have been going to Coulter Nissan for 2 years, when we moved from Western New York. I’ve only used their service business for my 21 Rogue, and was so pleased with the quality and efficiency of that depart More

by Casler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Putman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Coulter Nissan responded

Thank you for the kind words and nice review! We hope to see you back for service soon!

September 18, 2023

Monica is friendly and makes me feel comfortable. Monica doesn't force or speak in a burdensome way like other people do. So I am happy that I can trust Monica and entrust my car to her. More

by coulter- Service
Recommend Dealer
Yes
Employees Worked With
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Coulter Nissan responded

Thank you for the great review! We also think Monica is great!

August 01, 2023

I brought my leased Nissan in for regular maintenance and decided to ask about leasing a new vehicle. We spoke about what I needed and Coulter personnel provided an attractive offer that I decided to trade i More

by David Lewy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Coulter Nissan responded

Thank you for the review and the business! We appreciate you!

July 17, 2023

I've been going to Skip at Coulter Nissan for almost 5 years and he's hands down the best Service Advisor out there! Always professional, always honest, and always doing his best to take care of me. Highl More

by m_nichter1812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Coulter Nissan responded

Thank you for your continued business for the past 5 years! We also think Skip is pretty great!

October 28, 2022

Great Service, especially for someone just visiting AZ. Used the Nissan dealership in Sun City last year. Was not a good experience. Skip Walker, my service rep was great. Nothing but positive interactions More

by jawassell707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Coulter Nissan responded

Thank you for the awesome review and the continued service! We also think Skip is great!

September 01, 2022

Skip is literally the best service advisor ever! I’ll only take my cars to him and I know he’s always upfront and honest with me about what I need done. Schedule with Skip and you’ll leave happy! More

by AZmom34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Coulter Nissan responded

Thank you for the awesome review! We also think Skip is great! - Coulter Nissan

July 13, 2022

Brian was great! Very professional and personable! He was detailed and we felt good about his approach and he is also a funny guy that has a great smile! More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Shalkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Sep 09, 2022 -

Coulter Nissan responded

We love Brian also! Thank you for your continued business and support! - Coulter Nissan

May 11, 2022

I was on vacation when my Nissan Titan XD developed a knock in the engine. I stopped at Coulter Nissan because it was the closest dealship to me. I feel like lady luck was with me that day. My engine pro More

by wstwist2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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