Country Hyundai Genesis - Service Center
Northampton, MA
116 Reviews of Country Hyundai Genesis - Service Center
This dealership is the most disorganized, incompetent auto service center I've ever experienced. Do NOT buy a car from these people! Whatever you do, don't take your car to their service center! auto service center I've ever experienced. Do NOT buy a car from these people! Whatever you do, don't take your car to their service center! More
All whom I've interacted with, in sales and service, have been exceptionally responsive to my needs. Both, in sales and service, the quality of their services has been outstanding. been exceptionally responsive to my needs. Both, in sales and service, the quality of their services has been outstanding. More
Calli was excellent! She was super knowledgeable and the service she provided was exceptional. I would recommend anyone who is looking to service their vehicle to go see She was super knowledgeable and the service she provided was exceptional. I would recommend anyone who is looking to service their vehicle to go see her. The whole service department was great. Thank you for the terrific experience! More
Jill was amazing to work with. Her knowledge and reliability blew me away. Although there were some hiccups with parts she kept me informed and even had me in tears with her humor. I went in there b reliability blew me away. Although there were some hiccups with parts she kept me informed and even had me in tears with her humor. I went in there being anxious due to other experiences I’ve had with dealership service departments being less than pleasurable, but Jill’s attention to detail, patience, and full transparency put me at ease. I can’t begin to express how impressed I was with my experience. Thank you Jill! More
I recently had an issue with my car and it was very difficult to access the solution to the problem. Stephen from the service department provided EXCELLENT customer service, great follow through, and w difficult to access the solution to the problem. Stephen from the service department provided EXCELLENT customer service, great follow through, and went above and beyond to help resolve the problem with my car. The issue has since been resolved and it couldn’t of happened without the excellent customer service and professionalism from Stephen. More