About Countryside Ford of Clearwater
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Countryside Ford of Clearwater has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
piersonc
5/16/2012 10:18:47 AM
Overall Score: 
5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Ryan Mazda Service Department
My Review of Countryside Ford of Clearwater:
Ryan (Mazda Service) was prompt, courteous and had my vehicle ready EARLY..... My car was washed and to my surprise VACUUMED as well. All over service was excellent. I have always used Countryside Mazda for all of the services for my cars and will continue to patronize this excellent , efficient, prompt and courteous dealership.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Countryside Ford of Clearwater
Added: 5/16/2012 1:27:25 PM
Thank you for sharing your experience! We appreciate the kind words and I know Ryan will be thrilled with the compliments. It has been our pleasure to serve you and we'll look forward to seeing you again in the future. If you haven't already, be sure to check us out on Facebook and Twitter so you can take advantage of exclusive offers and updates!
Thanks again, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
WrightStuff22@GMail.com
5/12/2012 10:53:51 PM
Overall Score: 
3.4
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: James= Quicklube
My Review of Countryside Ford of Clearwater:
Made appointment with Quick Lube for service at 11:30 AM. I was there on time, maybe a few minutes early, but they didn't even take my vehicle into the shop until 12:15. The did the oil change and recommended a front end alignment which I purchased; took another fifteen to twenty minutes.
Service was O. K. but I felt I should have had quicker service with an appointment. When I questioned t the service manager about this all he could say was that I was second in line when i came in but couldn't explain why other vehicles were taken before mine when I had an appointment. All in all, I usually get pretty good service here but this time it was pretty poor with very poor time management on the part of their service people. It had better be much improved my next time or I will be taking my vehicle elsewhere. I did purchase my Ford here.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Countryside Ford of Clearwater
Added: 5/14/2012 6:29:22 PM
Thank you for sharing your feedback with us. We appreciate your business and we are glad you came to see us, and I do apologize for the inconvenience and waiting time you have described. Our customer relationships are important to us and we strive to offer complete satisfaction and exceptional service on each and every visit. Please do not hesitate to contact me personally if there is anything we can do for you, and we hope to see you again soon!
Thanks again, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
tlhughes
5/7/2012 12:54:53 PM
Overall Score: 4.6
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Jeremy Bauer
My Review of Countryside Ford of Clearwater:
I met Jeremy when I had to go to the dealer to chip keys & a fob made. The price was reasonable and far less than Walker Ford had quoted me. I asked Jeremy for estimates on tires for my 2003 Mach 1. That afternoon, he faxed me 5 quotes. Using those quotes, I got some other estimates. The prices quoted from Countryside were either less or right in line. And, a tie rebate from Ford even made them less!
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Countryside Ford of Clearwater
Added: 5/8/2012 1:54:58 PM
Thank you for sharing your experience with us! We are so glad we were able to help you find what you were looking for; it was a pleasure to work with you. Jeremy will be happy to hear that you appreciated his hard work and we all hope to see you again soon.
Don't forget to take advantage of our exclusive Facebook and Twitter specials on your future visits! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
enrybo
4/17/2012 11:04:13 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dariusz Chrzanowski, Nathan (manager), Jim (finance)
My Review of Countryside Ford of Clearwater:
Had a bad experience with Tyrone Mazda before but loved my car, so I thought I'd give Countryside Mazda a try. They did above expectations. Very happy with the experience and with my new car.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Countryside Ford of Clearwater
Added: 4/18/2012 2:06:50 PM
Thank you for sharing your experience with us. We are thrilled that we were able to help you find what you were looking for; it was a pleasure to work with you. We appreciate that you came to see us and we hope to see you again soon. Congratulations on the new car!
Don't forget to take advantage of our exclusive Facebook and Twitter specials on your future visits! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
beezart
4/14/2012 11:03:02 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Darius Chrznowski
My Review of Countryside Ford of Clearwater:
I can say without hesitation that Dariusz Chrzanowski provided the highest level of service in every aspect of my recent car-buying transaction.
I spent a fairly lengthy amount of time searching for the vehicle that would best meet my needs and visited many dealerships for various car manufacturers in the area. In addition to the fact that the Mazda CX-5 ended up at the top of my list for price, value and advanced features, one of my reasons for purchase at this dealership was because of the care and attention I received from Mr. Chrzanowski. He has been, without question, the easiest auto salesman I have worked with to date. I would not hesitate to recommend him as well as Mazda products to others.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Countryside Ford of Clearwater
Added: 4/16/2012 5:50:33 PM
Your feedback and recommendation mean a lot to us! Thank you for taking the time to share the experience you had with Dariusz. We're so glad you were able to find what you were looking for at Countryside Ford. Congratulations on the beautiful CX-5! We all hope to see you again soon. Thanks again.
Don't forget to take advantage of our exclusive Facebook and Twitter specials on your future visits! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
JPablo549
4/13/2012 10:48:15 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Rob Hobbs
My Review of Countryside Ford of Clearwater:
Rob Hobbs ROCKS! I went in with very specific needs and Rob listened and worked with me to get me into an Explorer that is pretty much a perfect match. The entire shopping/buying/financing/delivery experience was very easy because the entire staff worked seamlessly with me and with each other. I visited other dealerships (Ford and other) while shopping around and although every experience was good, Rob and the Countryside team seemed to be the most motivated to deliver. Rob researched a number of vehicles; found and offered a various Explorers that would meet my needs and as we discussed each one we narrowed the selection to THE one. So far I'm very happy with it. The eco boost engine delivers good power and mpg (last night I saw 25.3 mpg on my 20-mile drive home from work); the Explorer is a very smooth ride and I expect a very long relationship with it and Countryside. I definitely recommend them.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Countryside Ford of Clearwater
Added: 4/16/2012 5:21:30 PM
Thank you for sharing this experience with us! It is wonderful to hear that you enjoyed your visit to Countryside Ford and with Rob. Rob is an asset to our team and your feedback is definitely appreciated. We are all so happy to hear that you are loving your new Explorer - Congratulations! We'll be looking forward to your next visit.
Don't forget to take advantage of our exclusive Facebook and Twitter specials on your future visits! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
deb52
3/29/2012 8:35:41 PM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: keith cox
My Review of Countryside Ford of Clearwater:
i went in the dealership looking to buy another car.When i went in everyone was friendly..I got a sales consultant named Keith Cox, he was very friendly and i felt that he went out of his way to sell me a nice used car, i was very happy when i drove away and waved good-bye and knew that i made a good deal..I have no complaints about Keith or Countryside Ford, i recommend them to everyone.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Countryside Ford of Clearwater
Added: 3/30/2012 1:30:28 PM
Thank you for sharing your experience with us! Keith is a terrific member of our team and we are happy to hear that you enjoyed working with him; he will be thrilled to hear from you. We all appreciate your feedback and hope to have the pleasure of serving you in the future. Congratulations on the car!
Don't forget to take advantage of our exclusive Facebook and Twitter specials on your future visits! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
jgetker
3/17/2012 8:35:15 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dinarte Luz, Keith Cox
My Review of Countryside Ford of Clearwater:
We came in to look at a vehicle, then changed our minds to another vehicle and the staff did everything to get everything done so we could drive home that night in our new car.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Countryside Ford of Clearwater
Added: 3/19/2012 2:10:29 PM
We appreciate that you took the time to share your experience with us! It's great to hear from you; thank you for the 5-star review. It was a pleasure to help and we hope to see you again soon. Congratulations on the new vehicle!
Don't forget to take advantage of our exclusive Facebook and Twitter specials on your future visits! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
stephen tellone
3/5/2012 10:25:03 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Ron and Jim and Mike
My Review of Countryside Ford of Clearwater:
So what can I say, I had a great buying experience, everyone was very helpful and friendly. James, Ron and Mike were a pleasure to work with and made my experience worth talking about. I have nothing but good things to say about Countryside Ford. I am going to buy my next car here. Thank you Countryside Ford
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Countryside Ford of Clearwater
Added: 3/5/2012 12:41:32 PM
Thank you kindly for taking the time to share your experience with us! It is wonderful to hear that you enjoyed working with our team; your feedback is very important to us. Congratulations on the new vehicle and we will look forward to working with you in the future.
Don't forget to take advantage of our exclusive Facebook and Twitter specials on your future visits! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
dkanter9
2/28/2012 8:03:20 PM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Anthony Scott, Dino Demarco, Mike(sales manager)
My Review of Countryside Ford of Clearwater:
The three gentlemen we worked with were all very courteous and helpful and a pleasure to work with.
This was as good an experience we have had at a car dealership.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Countryside Ford of Clearwater
Added: 2/29/2012 12:26:21 PM
Thank you for the kind words! We appreciate the feedback and are so glad that you enjoyed your visit to Countryside Ford. It was our pleasure to help. Thanks again and please come see us again soon!
Don't forget to take advantage of our exclusive Facebook and Twitter specials on your future visits! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com