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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
2,081 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 2,081 reviews

April 13, 2024

Country side Nissan is what I thought it was friendly and not pushy to sell you a car. All I got to say they help me get my first new car. More

by TOMMYSINAGRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Duncombe
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Apr 15, 2024 -

Countryside Nissan responded

Congrats on your new car, TOMMYSINAGRA! Thank you for sharing about your experience with Countryside Nissan!

April 13, 2024

Customer service is always excellent and quick. The video updates are great. The service counter is excellent s well. More

by TDEZTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Countryside Nissan responded

People love the videos! Thank you, TDEZTECH!

April 13, 2024

I can't say enough about the employees and service provided at this location. I live 5 min from the dealership in the city but drive to countryside for my services! More

by AITURRALDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
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Apr 15, 2024 -

Countryside Nissan responded

WOW, thank you AITURRALDE1! We appreciate your continued support of Coumtryside Nissan. We hope to earn 5 STARs with continued effort.

April 13, 2024

Excellent customer service. I would definitely highly recommend this dealership to anyone looking for a vehicle. Service department was also has excellent customer service. More

by NOEL RIVERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Countryside Nissan responded

Thank you, Noel Rivera! Your 5 STAR rating and recommendation are very wonderful and we appreciate them!

April 12, 2024

I stood at the counter while BJ Diloy was on his phone watching videos and disregarded me, he even looked in my direction and looked back down at his screen until I called him out to help me. Just extreme More

by AriTioneR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garland
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Apr 13, 2024 -

Countryside Nissan responded

AriTioneR, We are very sorry to read that you had a poor experience and felt unacknowledged by our team. BJ Diloy continually receives high praise from guests and has for years so your comments are certainly out of character for him. None the less we understand that your perception is valid and we will address with he and Garland (along with the rest of the team) We hope the work performed on your vehicle was done to your satisfaction and that our team was just having an off day. Thank you for letting us know your feelings.

April 12, 2024

Clean, quick, knowledgeable staff. who are always very helpful. I will be back again soon!!! More

by WILKINSON0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
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Apr 13, 2024 -

Countryside Nissan responded

Thank you, WILKINSON0124! We appreciate your positive review. In our continued desire to earn 5 STARS, we will keep working to ensure your complete satisfaction.

April 12, 2024

Good service. That is all I have to say. Sorry I can’t come up with the 15 word minimum. More

by PSPOELLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
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Apr 12, 2024 -

Countryside Nissan responded

PSPOELLOT! We'll take the first two words, all day long! Thank you.

April 12, 2024

Christian Orrosquieta and Michael Chavez. They both took the time to ensure all of my questions were answered as well as explained everything to be regarding the car I purchased. They made More

by DEBBIE.SKOTNIK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward Doerge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two employees I am very impressed with is Christian Orrosquieta and Michael Chavez. They both took the time to ensure all of my questions were answered as well as explained everything to be regarding the car I purchased.
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Apr 13, 2024 -

Countryside Nissan responded

Thank you, Debbie.Skotnik. We appreciate that you took the time to offer your support for our team. Our goal is a 5 STAR rating so we will keep working to improve.

Apr 14, 2024 -

Countryside Nissan responded

Thank you, Debbie.Skotnik. We appreciate that you took the time to offer your support for our team. Our goal is a 5 STAR rating so we will keep working to improve.

April 11, 2024

Always willing to help. Quick response when I walked in. No pressure and they really listen to what you want. More

by KRUSSETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Countryside Nissan responded

Thank you, KRUSSETT! Fast, fair and easy is the name of the game and we are so happy that's what you seem to have felt!

April 11, 2024

Friendly attendants and customer service, quick process of check in and out, great experience for my first time. More

by krovello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Countryside Nissan responded

Thank you, krovello! Welcome to the first-timer!!

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