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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
2,081 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 2,081 reviews

April 11, 2024

Excellent service. Wonderful video review!! Great people working at front desk and in the shop. Prices a bit higher than market is only reduction. More

by AL.KAMIENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Countryside Nissan responded

Thank you, AL.KAMIENSKI, people love the video for sure!! We do price check the area and competition to make sure we are always in line but the market pricing has certainly seen increases in total.

April 10, 2024

Staff was very welcoming and helpful! they made sure i left more than happy with my service More

by YASMINSHEHAB9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal and John , Keith Walega
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Apr 10, 2024 -

Countryside Nissan responded

Thank you, YASMINSHEHAB9, we truly appreciate your wonderful recommendation and 5 STAR rating for Countryside Nissan.

April 10, 2024

Very, very professional, I would definitely recommend Countryside Nissan dealers Thank you so much for taking care of my car More

by aaaj0106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Countryside Nissan responded

We LOVE your 5 STAR recommendation and we appreciate your endorsement! Thank you, aaaj0106

April 10, 2024

Great job by Lance and Ed, thank you for making my daughters gift of purchasing a vehicle a smooth and easy experience! More

by Jrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance
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Apr 10, 2024 -

Countryside Nissan responded

Thank you, Jrod! Seems you are a great gift giver! We appreciate your kind words about our guys Lance and Ed.

April 10, 2024

John Benedetto was extremely help and caring. He made sure to explain every car we looked at and was very patient and polite. He told me I was going to leave smiling and I sure did. More

by JAYDOZA88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Countryside Nissan responded

Excellent news! Thank you, JAYDOZA88 for the great recommendation for John and Countryside Nissan!

April 09, 2024

Before I signed the papers for my car, I kept axing for them to bring the car around by the time he brought the car around I had signed everything and there was damage on the hood that I didn’t know about More

by MALACHIWILLS1707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rafael Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Countryside Nissan responded

Malachiwills1707. I've done the research about your situation and what I learned is you visited the dealership 6 times and on purchase day it was the 3rd time seeing this particular vehicle. I learned that each time you 'asked' for more money off and more for the trade. When it came time for delivery you complained about rock chips on the hood and again asked for more money off or to have the hood repainted. Rafael (our General Manager) gave you the option of taking the vehicle as is, as it was priced on it current condition or canceling the contract completely. You were not deceived. Our process is very transparent and not the typical dealership that hard closes customers. We're sorry you are unhappy but used vehicles will have blemishes and clearly you did know about these.

April 09, 2024

The service advisor was helpful in explaining the additional work that was required. When I picked up the car, he explained the situation that called for the additional work and what was actually do More

by PAUL.RONCZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
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Apr 10, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent interaction with our service team. Thank you, PAUL.RONCZY!

Apr 11, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent interaction with our service team. Thank you, PAUL.RONCZY!

April 09, 2024

Everyone who I came in contact with were so nice and helpful! I felt very much welcomed 😊 More

by MEREDITH.MANIKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uvaldo was wonderful
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Apr 10, 2024 -

Countryside Nissan responded

Thank you, MEREDITH.MANIKAS! We hope to see you again!

Apr 11, 2024 -

Countryside Nissan responded

Wonderful! Thank you, MEREDITH.MANIKAS!

April 09, 2024

Excellent overall experience as always! Great service and great technicians. I highly recommend Countryside Nissan. More

by JPULLAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
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Apr 10, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent service experience with Countryside Nissan. THANK YOU, JPULLAP, for your continued support.

Apr 11, 2024 -

Countryside Nissan responded

We appreciate that you took the time to share about your recent service experience with Countryside Nissan. THANK YOU, JPULLAP, for your continued support.

April 09, 2024

Great Service and professional, courteous staff. I would highly recommend Dealership and service center to my family and friends. More

by Stephanie L Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Countryside Nissan responded

Your wonderful recommendation for Countryside Nissan is VERY appreciated, Stephanie L Jackson!

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