Courtesy Ford Co.

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aadmikep
2/11/2005 7:15:40 AM

Overall Rating: 4

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Courtesy Ford Co.:
We almost bought an Explorer there and when we went back to get it, it was actually already sold. This was a truck they had in the SAturday morning paper. It was a great price for a really nice truck. Too bad we hesitated.

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paulreich
11/18/2004 4:39:25 PM

Overall Rating: 1

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Reason for Visit: Service

I recommend this dealer: No

My Review of Courtesy Ford Co.:
Took my Focus in for a problem with the power locks. They said it was a fuse and changed the fuse. I got my car home and noticed that the rear driver's side door handle had been completely ripped off while at the dealer! I took the car back immediately and they claimed they didn't do it, etc. After going to the manager they admitted responsibility and gave me a loaner car. They called me on two separate occasions to say my car was ready to be picked up. and both times the car was NOT ready after I had driven across town to pick it up. Car ended up being in shop for 13 days and door handle fell off again about a year later. Out of state dealer fixed it for free.<br><br>Truly a nightmare.

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