Courtesy Honda

Reason for Visit: Sales

I recommend this dealer: No

My Review of Courtesy Honda:
Attempted to buy a Honda Accord from there Internet Department, I was given a price and told that would be the final out the door number when I arrived they attempted to raise the price by telling me that the vehicle I wanted had dealer installed equipment (whatever that means) and the price was about $1500.00 more then talked about. I felt like I was totally lied to and and mislead from the begining. I ended up purchasing a car from another local dealership in south Orlando.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Courtesy Honda:
Scott is the service manager for courtesy honda. I have a problem with my windows getting scratched when they go up and down. I was required to work with Scott to resolve the problem because my windows are tinted and honda does not warranty tint. Scott repeatedly rejected my request to have the doors looked at, and he lied about returning my phone calls.

I since took my car to Holler Honda, and on the first visit within 5 minutes their service manager had the door panels removed and resolved my problem.

I will never go back to courtesy. I bought my two cars there, and had all my service done there for 3 years. Scott's behavior is inexcusable and very unprofessional.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Courtesy Honda:
After only two visits to this dealership, I have to say they are the most incompetent people I have worked with in over 50 years. Its not that the left hand doesn't know what the right hand is doing -- the left hand doesn't know that there IS a right hand. They quote wrong prices, wrong delivery times, they can't even adjust headlights. They tell you to bring the wrong materials for service. Even when you are looking at a part and you both see it is wrong, they say it must be right because the computer says so. GIVE ME A BREAK! Don't you have a brain????

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