Courtesy Hyundai

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Courtesy Hyundai:
My husband and I live 25 mi outside of Tampa. So in shopping for our vehicles in person and on the internet we decided to go back to the autogroup that sold us our very first car,Courtesy.
We knew what we wanted and they didn't have it so they looked into seeing what they could do. When they told is they found one we were excited and I asked "where is it located, we are willing to travel to go see it first". I was told by the internet salesperson that "she wasn't sure but it could be located in a dealer pool (?) and I wouldn't have access to it anyway." Sounded fishy but it was what we wanted for the agreed upon price.
So...after we left a 500 check deposit to have them "retrieve" the vehicle we waited. That day I was notified by another Hyundai dealer that I had inquired with about the same vehicle. Well guess what that dealer less than 45 min away was the one giving them the vehicle. The next day hubby and I went to go to see the vehicles at the other lot and they had what we wanted, we bought it with some extras in the price for less than the markedup (3000 more we saw the dealer invoice) other vehicle and were happy.
Well the kicker comes when we go to pick up the deposit check from Courtesy, because we told them we weren't interested any longer. Some "gentleman" at the sales desk who we never saw before began yelling and calling my husband and I liars and got visibly upset that we purchased from another dealer.
I would have recommended them based on our first deal but I guess they didn't need the good reputation.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Courtesy Hyundai:
I was impressed particularly with our salesman Dennis Norton. I used the internet to deal with several dealerships and Dennis was a no-nonsense kind of guy who got to the right price in a hurry. I was buying this car for my dad. After a few phone calls, a manager of Dennis called me with their offer and the deal was done. We met Dennis at the dealership to do the paperwork and Dennis was very nice to deal with, treated my dad with respect, and efficiently process the transaction. The Finance guy was great also. One snafu was that while in the dealership, the paperwork that was presented to me was about $400 higher than the price quoted over the phone and I was quick to balk and Dennis was quick to fix. Supposedly it was due to different managers involved - but I wonder. Anyway, they quickly fixed the "error" and we were on our way. One last thing, Dennis followed through on all of his commitments after the fact like sending floor mats etc.

Thanks Dennis

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Courtesy Hyundai:
I highly recommend doing business with Courtesy Hyundai. In particular, their Internet Manager, Mr. Tim McAloon is outstanding. I researched the cars I wanted and appropriate pricing then contacted various dealers and told them what I wanted. Tim dealt with me in a straight forward manner. He didn't give me a run around and he didn't try to tell me things that I knew were untrue. Most of the other dealers gave me the run around. It was a pleasure doing business with Tim and the whole Courtesy Hyundai dealership.

Phil K.
Tampa, FL

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Courtesy Hyundai:
I traveled over 100 miles to do business with Courtesy Hyundai even though a dealership exists within 1 mile of my house. I appreciated the honesty I got with my internet correspondence with Tim. I asked direct questions and got honest answers. I explored all my options with several dealers and in the end, I got the price I could afford and no surprises from Courtesy and my experience could not have been better.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Courtesy Hyundai:
To whom it may concern,

Please note that, during the process of my new car purchase, Mr. Tim McAloon most definitely conducted himself in a very courteous, fiendly, informative, and professional manner.

Tim, and his sales manager, Brian England, assured that my expreience with purchasing a new Hyundai was very enjoyable.

I drove off your lot, in a new 2008 Hyundai Elantre,feeling that I had purchased a very nice, new car, at a fair price. I will certainly recommend their services to my family & friends.


Thank you,


George Tsikos

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Courtesy Hyundai:
I had a great experience purchasing a vehicle for my son at Courtesy Hyundai. There was a great selection of vehicles. My salesman, Mr. Tim McAloon was professional, courteous and friendly. He made this a stress-free, pleasant experience for my wife and I. Everyone at the dealership understood that my time was important to me. I was never kept waiting long. I got the vehicle I wanted, at the price I wanted. Without hesitation, I highly recommend this dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Courtesy Hyundai:
Enjoyed my experience purchasing my new Hyundai. The only problem was with my trade, my radio had shorted out and there was a CD still inside and I was told I would get it back. I was then told the car had gone to auction and they would not be getting my CD back.

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