Courtesy Toyota

Reason for Visit: Service

I recommend this dealer: No

My Review of Courtesy Toyota:
I had gone to the service station of Courtesy on a sunday afternoon to have my alignment fixed, tires rotated and some routine maintenance. They called me up at evening to let me know that the car was ready. I had to wait around an hour outside the dealership because the car was in fact not ready for me to take out!!! When I finally got the car, the alignment was completely screwed up... more than what was originally wrong. Then I checked that the tires were not rotated (I had a new tire and it had not moved from it's place). I was so frustrated, that I took the car back. Unfortunately, the dealership had closed by then. When I went back next, the dealership denied that they didn't do the service. Only when I did show the proof did they really refund my money back. I've never been to that hell-hole since that experience.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Courtesy Toyota:
Bait and switch! They actually admitted that they never had the car advertised for the price advertised, and admitted that they left additional dealer fees out of their ad because knowing all the fees "people would not come to the dealer." In my opinion, this dealer does not understand Truth in Advertising.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Courtesy Toyota:
I went in looking to purchase a late model used car for my 82 year old mother Freddy was very professional and I purchased the car from him to ship to my mom in Boston ( This is the second car I have purchased there since last October and we are looking to purchase from Freddy again once he can locate the car we are seeking GOOD WORK Freddy <br><br> Mark Stapleton / Orlando Fl

Was this review helpful to you? Yes | No