We went to Covert ford after receiving an email from them. Being that we had never been there before, we did not know what to expect. We stayed in touch with our sales associate, Matthew Adams, over the phone until we were able to get up to Austin. He was able to get us exactly what we wanted for a great price. When we arrived to the dealership, he had it waiting there for us and we took our test drive and the deal was sealed. Great customer service!!