I haven't always been a fan of car shopping, but my sales associate Cathy Townsend made my recent purchase a good experience. She and her colleagues at Covert Ford were very polite, engaging, and made every effort to ensure that my automotive needs were met. Excellent service!
Worked out a great deal! A new 2016 F150 with MSRP of $43,690 for less than $33,000 and at a great interest rate that I did not expect that was accomplished by Gerry Fisher in finance. Mike Moseley was very personable and helped me through the whole process. Ilan Ramrez went the extra mile to help me work out my trade-in that made things work.
I have heard a lot of horror stories of people getting taken advantage of by care salesmen, that was not the case here. From the second I came in I was helped and shown a lot of professionalism throughout my buying process.
I'd never bought a car in the US so didn't really understand how it all worked. I needed two cars for my wife and I so visited several dealers. I eventually got the cars from Covert Ford and only because The Sales Professional Mark Martin was so good. He gave me the impression that he was on my side and trying to find me the best deals without being to pushy. I nearly cancelled the deals at one time as the credit guys seemed to be ripping me off but only stayed with them because of Mark. If anyone ever needs good advice and excellent service then go see that good looking guy Mark Martin
My wife and I shopped several Ford dealerships in Central Texas and Covert Ford Lincoln in Austin,TX offered the lowest price on the vehicle we wanted by SEVERAL thousand dollars. But it didn't end there. My wife and I were fortunate to meet new car salesman Mark Martin among other wonderfully nice and professional employees and Covert. Mark's "non-aggressive" approach and friendly demeanor was a pleasure. Mark got me A FANTASTIC deal on a new Ford Escape. Mark even got me exactly what I wanted on my trade-in (which is unheard of). I highly recommend Covert Ford Lincoln and be sure to ask for Mark!
Mark Martin was my sales associate. Mark is not your typical car salesman. He is very knowledgeable and conscientious. All of our negotiations were via email, text, and phone calls. I was very pleased with the price and service.When I went to the dealership to pick up my new truck I was there for a little over an hour and left with my new F250. I would recommend to anyone that wants a good price and good service to go to Covert Ford and see Mark Martin.