Crest Cadillac

Excellent customer service I have worked with other dealers and this dealer is the one I will keep coming back to. They made me feel welcome and offered me coffee and tea and ke I have worked with other dealers and this dealer is the one I will keep coming back to. They made me feel welcome and offered me coffee and tea and kept me informed on the status of my vehicle. My vehicle was done on time and I am very pleased with the work. Aaron in service went above and beyond and truly listened to me and put any anxieties I had to rest. Absolutely recommend! More

In awe Today marks exactly one month from the day that my husband pulled off the surprise of a lifetime! Little did I know, he had been diligently working wi Today marks exactly one month from the day that my husband pulled off the surprise of a lifetime! Little did I know, he had been diligently working with a few people at Crest Cadillac that walked him through the entire process of finding the perfect vehicle for me. Tom Piontkowski and Juan Sandoval helped my husband every single step along the way. The both went above and beyond to make sure every detail had been addressed. This was to be the coolest Valentines Day gift ever. He was in a panic wanting everything to be perfect. They were very patient and continued to put his mind at ease. After they tracked down "the right one" they had it delivered, detailed it and parked it safely in the showroom. The day of the big surprise, Tom drove to my office to pick up my husband and I to take us to our secret destination (I was blindfolded) and when we got there, I pulled the blindfold off to find a brand new, 2017 Cadillac XT5 fully loaded with everything I had ever dreamed of. Tom and Juan even went the extra mile and bought heart balloons to surround it. It is all a blur at this point but I will NEVER forget the extremely friendly service, the way they worked with my husband to pull this off and the way that they constantly went above and beyond. I HIGHLY recommend Crest Cadillac and both of these fine gentlemen as well as their Finance Manager, Brandon Roeglin. They have recently gained two loyal customers after this very pleasant transaction. Thank you for everything you did! - The luckiest woman in the world More

Great Buying Experience David and Juan are consummate professionals; welcoming, patient, fair and extremely knowledgeable of their product. All ?'s were answered. Mary Ann a David and Juan are consummate professionals; welcoming, patient, fair and extremely knowledgeable of their product. All ?'s were answered. Mary Ann and I are delighted! More

The one and only Cadillac dealership to go to in Milwaukee! I have worked with Lonnie on two auto transactions. As a woman customer, I feel he listens to what I want, how much I want to spend, is not condescend I have worked with Lonnie on two auto transactions. As a woman customer, I feel he listens to what I want, how much I want to spend, is not condescending, and has a wealth of knowledge about the brand. In fact, due to my hectic professional life, our last negotiation was done solely by email and phone communication. When it was time to sign, the whole transaction took less than 15 minutes. Plus, whenever I bring my auto in for routine service, Lonnie stops by and makes sure I am still enjoying the purchase. The service department is also exemplary. They are prompt, excellent communicators, kind and professional. More

"Excellent Service As Always" This was the third car we purchased/leased with Lonnie Powell. And once, again, it was a great experience! Lonnie ALWAYS goes above and beyond to mak This was the third car we purchased/leased with Lonnie Powell. And once, again, it was a great experience! Lonnie ALWAYS goes above and beyond to make his customer's car buying experience a pleasant one. Lonnie is not only a great salesperson, but also a great person period! Our relationship with him feels more like he's a close personal friend looking out for our best interest in making sure that we have an excellent car buying experience! Thank you so much, Lonnie, for ALWAYS making it possible for us to walk out of Crest Cadillac very happy customers! You're the best! More

Best Car Buying Experience Thanks To David What a great experience and honor it was to work with David Ulwelling with our car purchase. David did everything and more that he said he would do d What a great experience and honor it was to work with David Ulwelling with our car purchase. David did everything and more that he said he would do during our dealing process. No pressure sales, detailed information, honest and caring about his customers. Just an all around great guy. David even picked me up at home to take me back to the dealership so I could pick up the vehicle we had just purchased. We will be back!! Brian & Heidi More

Simply Wonderful ! David went above and beyond to make my car buying experience stress free. He walked me through the entire experience in a very professional manner. David went above and beyond to make my car buying experience stress free. He walked me through the entire experience in a very professional manner. I don't know if I would have felt comfortable buying a car without my husband, but he made it so easy! Thank you David for your wealth of knowledge in the car selling industry.! More

Excellent service This is the second car we purchased with David Ulwelling. This sales person should be teaching the class on how to take care of his customers. He trea This is the second car we purchased with David Ulwelling. This sales person should be teaching the class on how to take care of his customers. He treat us like liquid gold. I have been in sales all my life and I expect to be taken care of the way I cared fot my customers. When we came back with the title, he came out to the car to get it. Who does that? David does. Ask for him. More

Excellent Customer care Lonnie Powell went well beyond any customer service I've ever experienced at a care dealership. For that reason, I will do business with him in the fu Lonnie Powell went well beyond any customer service I've ever experienced at a care dealership. For that reason, I will do business with him in the future. He was consistent in his communication with me and answered any questions I had at various times of day. More