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Crest Infiniti

Manufacturer: Infiniti
Crest Infiniti
HWY I-75
Plano, Texas ?



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Twenty-Four Month Rating: 1.0/5

About Crest Infiniti


saveitk
6/4/2008 6:48:42 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Crest Infiniti:
My wife and I went in a number of years back looking for a QX4. They had a demo listed in the paper and we went to check it out. We asked for the model they had advertised. The salesman said it wasn't for sale. I asked why they had it advertised, he said he didn't know because 'it was out on a test drive." The same salesman basically told us that a teacher and graphic designer couldn't afford the QX4. On our way out he followed as I dropped his 'business' card into one of the floor models.

I went to work the next day and wrote Crest management to explain the rude nature of the salesman. To my surprise, I was replied with an email saying they wouldn't stand for his actions and had FIRED him! Wow, justice!

My second trip to Crest was to look at a used Lexus, I was able to take the car to work, guys were great. I found out the car had some pretty hefty paint work done so I passed.

So, strike two for crest? I don't know if I would tell you to avoid this dealership, but I would certainly be careful.

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Amit
6/14/2007 5:11:06 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Crest Infiniti:
Everyone here is a liar
They said they would fix all this stuff on the car we bought and said to trust them that we didnt need it in writing and it would be taken care of. Then they said the repairs would be too expensive and said they won't do it. DO NOT GET ANYTHING FROM THESE PEOPLE. IF ONE PERSON DOESNT GO HERE BECAUSE OF THIS POST I WILL BE HAPPY.

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ebrusaw
10/2/2006 10:11:07 AM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Crest Infiniti:
We went there looking for a car with a hard to find color. They had both colors we were interested in, used for way under any price we had seen so far! Chris was so friendly and no pushy at all. The service was great. I felt at ease the entire time. I would highly recomend this dealership, and Chris, to anyone!

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jc35
9/13/2006 5:39:17 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Crest Infiniti:
After telling me they had the Sport-tuned G35 coupe on the lot in the color I wanted, I drove over 100 miles to learn it wasn't there. Not only wasn't it there, they'd never even had one--the salesman said he made a mistake...more likely lied to get me in the door with the bait-and-switch.

After pushing me toward a model I didn't really want, kept saying he was being generous with the offer despite being more than $2,000 over TMV!! Unlike Grubbs Infiniti nearby where I bought my G35 and loved the service, these guys play games and are the reason dealers have the snake-reputation that they do.

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patsy
8/26/2006 7:29:43 AM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Crest Infiniti:
This dealer has lost my future business, playing games and tricks with customer. Even on my extended warranty dedectable was suppose to be zero had in their system at $100 and would not change. Service really gives you the business doing unneeded repairs. Please go elsewhere

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Mehabaw
2/9/2005 9:09:30 AM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Crest Infiniti:
Horrible first experience. I don't know what tricks they were playing but they fooled me. I talked to both the salesman and manager and they gave me a price. When they know I like the car (it is used) and decided to buy it, they quickly went out and came back to tell me they won't sell the car for that price but an additional thousand bucks. Just because I liked the car I spared that money and get the car. But, I felt really bad. They are unprofessional, greedy, ... kind of people.<br><br>I also want to add that after the sale was finalized they gave me just one key and said that is all we have. I was not expecting that and I haven't asked with how many keys the car comes. <br><br>Also, the car had a big damage which I belevie they knew about (as the damage is basic) but was not observed at the time because it needed to be driven for quite many miles to see the problem. I found out that problem after two weeks and spent another thousand bucks for repair.<br>What would I call this? A bad luck, coincidence, or ....

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