Crestmont Toyota & Volkswagen

Reason for Visit: Sales

I recommend this dealer: No

My Review of Crestmont Toyota & Volkswagen:
The salesman, made me wait an extra day to pick up, because my purchase interfered with his scheduled day off. When I finally got to pick up my car, the Finance Manager pushed my paperwork aside and made me wait for almost 2 hours, and took another customer who was there after me, I was informed, by the dealership that because I was a cash deal, I wasn't making him any money, (once in the finance office - I was complete in less than 10 minutes). The Dealership forgot about my Registration, I had to call them and remind them 2 days before my temp tag expired. The salesman sold me floormats but when I picked up the car, conveniently told me that they were out of stock, and forgot to call me when they came in. When I reminded him, he tried charging me for them again.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Crestmont Toyota & Volkswagen:
My grandmother's friend told me to rate this dealer as they had a horrible experienced on the thier new sales manager. Abosolute!!! No Recomendation on this dealer!!! Such a waste of time, very unhelpfull, ignore you, a racist symbolic on his face. Couldn't tell an '05 or '06 Rav4 (very uneducated person), absolute no potential on his future as a manager. Ended buying at Prestige Toyota.

Was this review helpful to you? Yes | No