Stefano Rinaldi was very knowledgeable and accommodating. Overall an excellent experience. The transaction was fair and reasonable. i have now purchased two cars from this dealer and have been very satisfied.

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My husband and I are very selective when it comes to purchasing cars and finding both a dealership and a car that meets our standards is
quite difficult. We were very fortunate to find this combination when we purchased our Acura RDX at Criswell Acura in Annapolis. The staff at this dealer was very helpful from the test drive to signing the purchase papers. Not being impulsive buyers, it took a few return trips and two test drives to determine this was the car we wanted to own and with each interaction with the staff, we realized this dealer truly cares about the customer and his/her needs. I was especially impressed with Lamont (the manager) and Angela A. (our salesperson) with regards to all the specifics associated with purchasing this car. I have since been back to experience the first maintenance visit and was happy with the attention afforded to me and my car. They even addressed a concern I had about the leather seats and took care of the problem that day. I recommend this dealership to anyone who is interested in quality, professional customer care and great vehicles!

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I had a very smooth car buying experience with Mustafa Nasr and Dawn Harper (Finance Manager). I found everyone very knowledgeable and friendly. Very pleased. Thank you!

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This was one of the best new car buying experiences I've had! The staff was knowledgable and friendly. I would definitely buy from them again.

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Alan and Vance were fantastic! None of the sleazy car dealer attitudes. They were both friendly and it was a great experience! Would definitely recommend!

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Criswell's Angela Spriggs is a very knowledgeable sales consulant, and would strongly recoommend her to anyone in the market for a new acura. My past experience with the service dept. has been very good too..

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Excellent experience. Very accommodating staff. Would recommend this dealership to all. Very satisfied with product and price. Stefano is very responsive and did not pressure for a sale.

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I have taken my MDX to be serviced at Criswell Acura for the last 10 years and have been very satisfied with the service I received. Chris Thomas has been the service associate I have always dealt with and I can't say enough about him. He has always been honest about what may or may not be wrong with my car and has never pressured me into getting unnecessary work done. Because of the level of confidence I have in Chris and Criswell's service department, I decided to purchase my new Acura RDX at this dealership.

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I have been a costumer of Crisswell Acura for at least 15 years. I have just purchased my third Acura from this dealership and am very satisfied with the service I received. Purchasing a car is not my favorite thing to do, however, Angela Spriggs, my sales consultant, was wonderful to work with and was very knowledgeable and accommodating. She spent an abundance of time walking me through the new technology and encouraged me to call her if I had any other questions. I would definitely recommend her to anyone looking to buy a vehicle.

David Grasmick from the finance department got us through the 'paper signing' part in a timely fashion. He was very personable and he answered all of our questions before sending us on our way.

I am glad that I will be continuing my long standing relationship with this dealership.

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Great service from start to finish! Accommodated short-notice request with a smile. Patient in answering questions, helpful and friendly from the moment the service door rolled up 'till I drove off in my sparkling clean car. Thanks!

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