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Criswell Honda
Germantown, MD
2,917 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 19, 2017
Excellent Customer Service at Criswell Honda, Germantown, MD
We had the very good fortune to work with Kevin Ferguson at Criswell Honda! He had recently worked with close family members in securing their gorgeo
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by EvaCRV
Employees Worked With
Victor Azari, Kevin Ferguson
April 17, 2017
Honda Ridgeline Purchase
Great buying experience with Victor Castro. Negotiated the price up front via email and text, got a great offer and came in over the weekend. Smooth b
More
by sammyr
Employees Worked With
Victor Castro
April 17, 2017
Informative and Efficient Employees
I recently purchased a Honda CRV while getting an oil change in the same day! Rosa, from the service department, ensured I was aware of the status of
More
by cdv
Employees Worked With
Kevin Ferguson, Rosa Aguilar, Andy Russo, Andy Russo, Kevin Ferguson, Rosa Aguilar
Dealership Inventory (124 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Home Delivery
- No Contact Transactions
- Authorized Parts Store
- Shuttle Service
- Virtual Appointments
- Vehicle Sanitization
- Television
- Vending Machines
- Home Test Drives
