Read Reviews Crossroads Nissan of Sanford

Crossroads Nissan of Sanford

Crossroads Nissan of Sanford

3305 NC HWY 87 S
Sanford, North Carolina 27332


(919) 775-2351

Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 215 reviews

4.9

4.9 out of 5

215 lifetime reviews

Crossroads Nissan of Sanford

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Certified: Crossroads Nissan of Sanford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Crossroads Nissan of Sanford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Crossroads Nissan of Sanford

Our responsibility is to be a leader in the marketplace, not just in terms of units and numbers, but how each and every customer perceives his or her experience with Crossroads Nissan of Sanford. We will run a Christian organization guided by the principles of care and compassion for our fellow employees and their families in the belief that secure, happy staff members will provide to our customers the treatment they deserve and expect.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area After Hours Drop-Off
Laptop Computers Express Service
Free WiFi Instant Financing
Children's Play Room Pet Friendly
Cable TV Parts Store
Free Coffee Shuttle Service
Free Drinks

RALPHBOYD
6/12/2013 1:52:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff BroganJeff Brogan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crossroads Nissan of Sanford:

Jeff is a excellent sales person. He was very helpful and infomrative and well above and beyon of what i expected of a sales person. This was one of the best dealership experiences i have evr had.

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Ottensa
6/11/2013 9:52:05 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Beth LeslieBeth Leslie
Evan RingEvan Ring
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crossroads Nissan of Sanford:

At the time of my first visit to Sanford Crossroads Nissan, I had been researching and test driving different select vehicles to help in my final selction for a new car purchase. I had visited several other dealerships in our area, working with a variety of salepeople on the vehicles I was interested in. I can say with complete confidence that my final selection of a Nissan Murano from this dealership was the easiest and most pleasurable car buying experience I have ever had, and I have had a few! On my first visit, although I stated that I would not be making a purchase that day but wished a test drive only, I felt no pressure at all and was treated with the highest standards of customer service. As a Retail Manager for 33 yrs, just retired, I know and value great customer service! Evan and Beth were terrific during the whole process, but I have to add that everyone I came in contact with at this dealership gave me a friendly greeting and a smile. With the positive, friendly atmosphere there, you can tell that the employees are professionals, well trained, and truly enjoy their jobs. Evan and Beth have been available after the purchase as well. While Evan took his time explaining all the new "tech" features of my Murano, he has made it clear that I could contact him anytime for refresher or clarification, and I have! Final word is, I already feel like a valued member of the Sanford Crossroads Nissan family, will use this dealership for my service needs in the future and will recommend this dealership to anyone considering a vehicle purchase!

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LatoyaBrown
5/31/2013 9:20:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Beth LeslieBeth Leslie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crossroads Nissan of Sanford:

From the talking to Beth on the phone until I left Crossroads, my experience was outstanding. Crossroads had the exact color I wanted although I was open to other colors. Beth showed me all features of the vehicle when I test drove it. She was friendly, upfront, and knowledgeable. The dealership and staff were very friendly and welcome. So in my book because of all the above, my experience was a 5 based on your ratings, but a 100 based on mine.

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jesscrews89
5/31/2013 8:45:39 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Beth LeslieBeth Leslie
Kristi SetzerKristi Setzer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Crossroads Nissan of Sanford:

I had a great experience with Crossroads Nissan of Sandford. My first encounter was with Beth she got the ball rolling within minutes of me contacting her through www.cargurus.com. As for Kristi she went far and beyond trying to meet my desired purchase price although she couldnt exactly she got VERY close and I am extremely happy with my purchase. Thanks ladies for all your help.

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Cmoon2
5/31/2013 8:08:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kristi SetzerKristi Setzer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crossroads Nissan of Sanford:

Greeted with a friendly smile upon arrival. This was by far the easiest and most comfortable buying experience ever. I will refer all my friends and family to Kristi.

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HizEmpress
5/31/2013 8:07:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kristi SetzerKristi Setzer
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crossroads Nissan of Sanford:

Kristi is an exceptional sales consultant and very knowledgeable. Working with her to purchase our Nissan was a great experience. She still goes above and beyond her "sale" to answer any questions or concerns I may have. I have, and would recommend anyone interested in purchasing a vehicle to go visit Crossroads Nissan of Sanford and ask for Kristi!

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jatessman
5/31/2013 8:01:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Emily CameronEmily Cameron
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crossroads Nissan of Sanford:

I enjoyed my experience at Crossroads Nissan very much. Emily was a great help. I had a lot to think about when I left the dealership and I'll be back soon!

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sgrillo12
5/31/2013 6:44:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Beth LeslieBeth Leslie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crossroads Nissan of Sanford:

Beth was the best sale associate I had ever worked with. Not only was she great at Crossroads Nissan of Sanford, but she had been the most helpful and friendly of all the dealerships I had visited. I would recommend her every time!

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kristenkhernandez
5/30/2013 1:56:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg BrockingtonGreg Brockington
Kelley  StewartKelley Stewart
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crossroads Nissan of Sanford:

I was surprised to find that I could finance a car, with my credit. Not only was I able to find something that was not extremely expensive, Crossroads was able to find me a loan that enabled me to walk out the door with a new car. No money down.

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Oma1
5/29/2013 9:02:38 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Evan RingEvan Ring
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crossroads Nissan of Sanford:

I came into the dealership and Evan man it his job to give me what I wanted. I came in there for the first time 2-3 weeks ago and Evan kept in touch with me throughout the time.I came back and he did not stop till I got what I wanted. I plan to bring my friend there just to him. My wife said when she is ready she will be going to Evan because he really cared about us not just as customers but also as people.

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