My Review Of Crowley Kia:
HORRIBLE EXPERIENCE. BIG LIFE LESSON.
Last August I wanted to buy a used SUV. I was deciding between a Rav4 and a Suzuki Grand Vitara, I found that this dealership was selling a used Suzuki Grand Vitara. I went to see the vehicle and take it for a test drive. My boyfriend and I were greeted by Izzy, a floor salesman. Izzy was nice and answered all of our questions. We took it for a test drive and and told the Carfax was clean. The roof had a few dents among smaller dents around the vehicle- izzy said no problem, they'd have them popped out for us before we take it home. Excited for the car, I had one reservation- no USB/AUX connection for music. Again without hesitation, Izzy promised we'd get a simple kit installed before take home. We went through with the transaction and came back the next day to pick up the car- we got there and we were told Izzy was fired. None of the things he promised us were worth anything without him there. After argument after argument my boyfriend finally got them to agree to put in an AUX hookup. We ended up with a makeshift AUX hookup that can only be used with iPhone 4 and only controls iTunes on your iPhone- no pandora, no using your friends music, etc. Furious, what can you do? We called the GM and the owner of the store and left messages (never got a return call). I am still ok, I have the car I wanted and I can only use my phone in the car. A day or two into it, I can't even use it anymore!! It freezes my entire iphone and radio to the point that I have to turn the car off and back on to restart the radio!! I take it back to the dealership and they say there is nothing they can do to fix it - this is the kit Suzuki sells for it. End of story.
now, to top off the experience- 9 months later, we find out that this Suzuki was in an accident prior to our purchase. WHAT. THE. xxxx.
NEVER BUYING FROM OR RECOMMENDING CROWLEY AGAIN. WORST EXPERIENCE.
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