Read Reviews Crowley Kia

Crowley Kia

Crowley Kia

223 Broad Street
Bristol, Connecticut 06010


Sales: (888) 293-2640
Service: (860) 584-6410
Parts: (860) 584-6401

Crowley Kia
Manufacturer: Kia

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  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 52 reviews

4.8

4.8 out of 5

52 lifetime reviews

Crowley Kia

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kristin.ingersoll.581
11/15/2012 9:56:56 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Buccheri
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Crowley Kia:

One of the few dealerships that I have had a great experience with. I would recommend this dealship to anyone. They have a no BS attitude and didn't try to screw around with the financing or trying the slick last minute extra down payment like I have experienced with past dealerships. I walked in, they got me the financing I needed for the car I wanted. Very simple. I would definitely come back again myself.

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JKiaForte
11/11/2012 10:42:20 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Buccheri
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Crowley Kia:

My experience at Crowley was good. I really enjoyed working with Mike. They did the best they could to meet my needs. I would recommend speaking with him for your next car.

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howlwolf
11/9/2012 12:19:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kalani
Mike
Brian
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crowley Kia:

It is not easy finding a dealership to work with that won't put you through the ringer.

The manager of internet sales gave me his phone number just about 24/7 as soon as I walked into the showroom and that is quality service.

The Sales Manager quickly settled on a price that worked for both of us with out too much back and forth and had quite a bit of knowledge in his corner of the whole car business at hand.

They were polite, easy to do business with and a starting price that I was willing to work with. I like no hassle and I like fast and both of those make a winning combination in my book.

The Business Manger was top class, who made signing papers a good experience(as it can be) and again, no hassle and fast!

Thank you for a smooth experience!!

I will be back when necessary, but hopefully not too soon as it seems they sell quality used cars at great prices.

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MrMLR
10/22/2012 8:41:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Buccheri
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crowley Kia:

Mike worked long and hard to obtain this sale. He worked diligently to produce the vehicle I wanted and within the price range I needed to be. I would not hesitate to offer Mike's name and contact information to anyone in the market for another vehicle.

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colleenlyons
10/22/2012 12:12:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Crowley Kia:

I am very pleased the way my husband and I were treated by Tom, he was very informative, helpful and knowledgeable about the Kia Optima which we were interested in. He really made buying a new car a pleasant experience and I really like the way he followed up with us after the purchase.

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jekka1012
9/24/2012 8:46:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael B
office manager (dont know name
sorry!)
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Crowley Kia:

Staff very friendly and able to meet my needs. Michael B was very patient with us and did not make us feel rushed at all. He also worked hard with his office manager to get us into a car that would fit our family. Thank you guys!

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kaaron2
9/23/2012 2:06:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
MIke Buccheri
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crowley Kia:

Incredible experience. Mike was excellent, not pushy, & very helpful. I got a great deal on a new Sportage and Mike even tracked down the very hard to find color that I wanted within a day.

I would highly recommend the exceptional staff and process at Crowley Kia without question.

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geanie1966
9/18/2012 10:10:19 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Adam (&Tom in Finance)
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Crowley Kia:

I picked up my Kia Sorrento last night and I absolutely love this vehicle. Adam worked with me from the time I first stepped on the lot until I drove my car out (and even called after to see how everything was going). He is very friendly and considerate. When I went to pick up my vehicle, I was slightly disappointed that the monthly payment was not in the range that I wanted to be in but both Adam and Tom worked together to get me as close as possible to where I needed to be. Overall, I am very pleased with the courtesy and consideration I was given by everyone at Crowley. Before I left, Adam took the time to show me all of the instrumentation on my vehicle as well as setting up my bluetooth access for my phone. I look forward to doing business with Crowley in the future.

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raquel21
9/15/2012 9:43:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike B
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crowley Kia:

To be treated like a Guest instead of a customer is great feeling. I was very thankful for the great service that was given to me. Mike and Tom took the time to listen to what I wanted and could afford in a car. They each went above and beyond to give me exactly what I wanted. Mike and Tom made this awesome investment as easy and simple as can be. Im very happy with my new 2013 Forte!!! Thank you Mike and Tom for everything and I wish there were more peolpe like you.

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dianebeaulieu
8/22/2012 8:34:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Buccheri
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crowley Kia:

We are in our late 60's and were very intimidated by new car buying. Our trip to several very pushy dealerships, plus an overabundance of phone calls from dealers really turned us off and we decided to keep our current car because of the exceptionally low milage. We saw a t.v. add from Ken Crowley and being former Bristol residents decided to give car buying one last try. It was the best decision for us as this is one high quality dealership which sincerely makes you feel like family from the minute you walk thru the door. Mike Buccheri was incredible, a very knowledgable, low pressure salesman, and we immediately felt he was willing to give us a fair deal. We felt that he treated us as though we were his parents and introduced us to all of the gadgets in our new car in a slow, and extremely patient manner. This is truly an unusual, one-of-a-kind dealership and we give it our very highest recommendation. We'll never purchase another car anywhere else!

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Response From: michael.sansone
Added: 9/4/2012 10:23:16 AM

Thanks so much for your kind words! It was also a pleasure meeting you. I am pleased that we were able to meet your needs.
Enjoy your new vehicle!!
Sincerely,
Ryan Durbiano
General Manager Crowley KIA

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