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Crown Buick GMC
Metairie, LA
3,218 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,257 service reviews
November 10, 2025
Service was done quick and efficient. Always a pleasure working with Kaitlin and the team at Crown. Always a pleasure working with Kaitlin and the team at Crown. More
by jeremym96
Verified Customer
November 09, 2025
I’ve always had good experiences getting my vehicles serviced at this dealership. The waiting room is comfortable and they have great coffee options serviced at this dealership. The waiting room is comfortable and they have great coffee options More
by LWHITCOMB
November 08, 2025
Kaitlin is always top notch and does a great job making sure everything that needs to be done is done. Great service. sure everything that needs to be done is done. Great service. More
by NSAA126
November 08, 2025
Diagnosed and repaired my 2021 Yukon XL air conditioning system within three days. As always, Danette is a pleasure to work with. system within three days. As always, Danette is a pleasure to work with. More
by PAULJ.DORAIS
Employees Worked With
November 08, 2025
This dealership did a decent job to solve a problem that should not have existed but they did a good job! should not have existed but they did a good job! More
by alicia_gladden
November 05, 2025
Was very satisfied with the service I got. Would recommend Crown to anybody that asks Would recommend Crown to anybody that asks More
by TWEETYMUM
Employees Worked With
November 04, 2025
I prefer making appointments. Would like to make an appointment on the weekend too. I prefer bringing my vehicle to the dealership for an oil change bc diagnostics will be run on Would like to make an appointment on the weekend too. I prefer bringing my vehicle to the dealership for an oil change bc diagnostics will be run on my vehicle More
by jmdupre
Employees Worked With
November 04, 2025
They are very prompt, personable, reliable. I was in a bind and they stepped in and stepped up to help me. I was in full communication with Kaitlin when my car was in the shop and I am so happy I was in a bind and they stepped in and stepped up to help me. I was in full communication with Kaitlin when my car was in the shop and I am so happy that they lessened the amount of stress that I had. Very professional. I would recommend a 10/10 every time. More
by Raelyn Odell
October 30, 2025
I am very pleased with the service received from Crown Buick GMC. Nothing bad to say Buick GMC. Nothing bad to say More
by HATREL
Employees Worked With
October 30, 2025
Have always had great service and parts support from Crown. This visit was no exception. On time and great visit. Crown. This visit was no exception. On time and great visit. More
by KVC205
