My 2005 Chrysler Crossfire SRT6 went into total shutdown (power and gasoline) due to a malfunctioning Auto-Theft system. Given that the Crossfire model has been out of production for several years and it is a hybrid manufactured vehicle with mostly Mercedes-Benz parts (engine & transmission) it took a real Sherlock Holmes to track down the culprit. Fortunately, Jeff Milsaps told me that Crown Chrysler had a local Crossfire authority at the dealership and Crown maintained a good working relationship with the Mercedes-Benz dealership in town. They were able to find the problem, overnighted the parts from out of State and got to work on her. Jeff stayed in constant contact with me, even when the news was less than good. Without taking any shortcuts Jeff ended up saving me several hundred dollars and somehow, a free programmed key. This could have been worse. A lot worse. Electrical problems on sophisticated vehicles could easily run thousands of dollars and there were plenty of opportunities for "less reputable" dealers to pad the bill and I never would have known it. But now I have my SRT6 back on the road running better than ever. Thanks Jeff!!

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I recently purchased my Jeep Compass, and I had a great experience. Everyone was friendly and helpfull. My salesman, John Higgins, went above and beyond. Thank you!

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I have looked at other local Dodge Dealerships and couldn't find the Ram 1500 I was looking for in the color and extras. John Higgins was willing to take the time to get exactly what I wanted and also the price I wanted to pay.
Thank you John Higgins and Crown of Chattanooga!

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Jeff Milsaps is a great addition to the Crown team. I can always count on courteous, efficient, and outstanding service at Crown. I'm happy to have a Jeep dealer like Crown open for business in my immediate area again.

Satisfied customer,
Jason C.

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I went in looking for a used jeep. I was immediately met with a friendly hand shake by Terry and the great experience continued from there. It was a no pressure atmosphere , from start to finish. Tara worked her tail off and got me a fantastic interest rate, I left with a jeep , I will most definitely be returning there to get my next jeep

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Just happening by the dealership on a beautiful Chattanooga day, shortly afterwards leaving with a beautiful 2012 Jeep Cherokee Overland Summit! Experience with Lanny, Gary and Taralynne was friendly and professional. New car and new friends. A great combination! Would definitely purchase from this dealership in the future. Highly recommended.

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I purchased a 2014 Jeep Compass from this dealership and Salesman Chris Schrader and would highly recommend anyone looking to purchase a new vehicle to visit this location. Everyone I met there was friendly, asking if I needed anything or had someone taking care of me. The finance person Don Gentry is also very pleasant and extremely helpful with any questions that you might have. Highly recommend this dealership.

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Crown Dodge of Chattanooga gets two thumbs up from me thanks in large part to the outstanding customer service demonstrated by two of the dealership staff members, Chris Schrader and Patricia Neal. Just after purchasing my new Ram, I discovered an issue with the door locks which later would be found out to be a simple deprogramming from the vehicle's "shipping mode" . The very next buisiness morning, Chris met me at the dealership on his off-duty hours to introduce me to the service department and explain to them what was happening with the door locks. Now thats customer service. Thanks again Chris. Patricia Neal then did a great job of facilitating the reprogramming of the vehicle to "operation mode" thereby allowing the door locks to function properly . She was imformative, knowlegeable, and sincerely wanted the problem resolved. She then facilitated flawlessly getting my truck a final detail, diamond finish, and bedliner installation.Patricia, thanks for the great customer service.

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Very courteous staff. I came in knowing what i wanted with my own financing. They put me in the exact car I wanted and beat another dealers offer with better add ons like roadside assistance gap insurance and more. Instead of setting with the financing I walked in with Taralynne and Frank stepped up and lowered my monthly payments by getting an even better financing deal. I would highly recommend Crown to all my family and friends. This was my easiest and most pleasant car buying experience.

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We came to Crown looking to replace an aging Jeep. Frank was able to see that we needed help and worked with us throughout the process. He showed us the vehicles we wanted to see, coordinated test drives, answered our questions, and became our advocate to make sure we were able to complete our purchase. He was friendly and helpful, but not too aggressive or pushy (so as to be off-putting). We would recommend Frank and Crown if you are looking for a Jeep.

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