Crown Chrysler Dodge Jeep Ram

Sales are amazing and helpful - Just don't get any extended warranties or your Jeep fixed there. The services department is rude (Kate) and seem to lack any knowledge on issues that come up with a Je extended warranties or your Jeep fixed there. The services department is rude (Kate) and seem to lack any knowledge on issues that come up with a Jeep repair. I have been waiting on new doors for a year, as my Jeep started rusting after a year. Service will not update and are hard to communicate with. Get your Jeep fixed anywhere but here! More

Initially responsive and then when I replied to inquire more about an additional vehicle that was in fact exactly what I wanted I emailed the manager more than once before the sales associate got back to m more about an additional vehicle that was in fact exactly what I wanted I emailed the manager more than once before the sales associate got back to me. Which did not make me feel they were interested in earning my business. More

I have driven Jeeps for many years and I always will drive a Jeep! I will always buy from Chrysler Jeep (Central) in Holland. Rob Giacalone is the best salesman I have worked with anywhere! He alwa drive a Jeep! I will always buy from Chrysler Jeep (Central) in Holland. Rob Giacalone is the best salesman I have worked with anywhere! He always goes above and beyond what is expected of a salesperson. He listens and understands my needs in the vehicle I'm looking for! I have never had to question his knowledge of any vehicle I've choosen to buy! The service department has always scheduled in a timely manner and are very knowledgable! More

I was working with Dom who did an amazing job helping me get a appraisal on my vehicle for trade in. The process was fast and easy! Dom also went over leasing options with me and made sure I was heading in get a appraisal on my vehicle for trade in. The process was fast and easy! Dom also went over leasing options with me and made sure I was heading in the right direction. Best salesperson experience I’ve had in a while. More

Refreshing to work with. Non pressure to say the least. Sales staff were down to earth. Finance department explained "fine print" very thoroughly. Coffee bar was a nice touch as well. I would recommend any Sales staff were down to earth. Finance department explained "fine print" very thoroughly. Coffee bar was a nice touch as well. I would recommend any of my family to shop here for a vehicle. More

Jeep Dealer:Never in my life have I have ever been told Jeep Dealer: Never in my life have I have ever been told by any dealership that we cannot sell you a car because you live out of state. Car is advert Jeep Dealer: Never in my life have I have ever been told by any dealership that we cannot sell you a car because you live out of state. Car is advertised nationwide on autotrader. Agree to the price and then Im told because you live out of state and have no trade in we cannot sell you the car and the owners are trying to keep cars local. Nuts. Best of luck buying here. If your out of state dont waste your time. Their online advertised price is also Chrysler Employee cost. I said great Ill take it since I have a code to use. Oh sorry we cant sell it for that because we make no money..Huh? Then why do you advertise it like that. Crickets.... 0 stars More

Excellent service, quoted seasonal tire swap, wet test, sensor test, competitive, timely, friendly. Work was done on time at cost estimated. Excellent job, no BS!!! Would recommend without reservation sensor test, competitive, timely, friendly. Work was done on time at cost estimated. Excellent job, no BS!!! Would recommend without reservation. Thanks Crown! More

Helpful & Friendly This was our first experience with buying a car for my wife and I. Chris Waldie was very helpful and kind and he went above and beyond in getting us This was our first experience with buying a car for my wife and I. Chris Waldie was very helpful and kind and he went above and beyond in getting us the car we were looking for and in the price range we could afford. He made sure the car was fueled up and clean and ready to go when we picked it up and he made everything straightforward and simple. He answered all our questions and made the whole experience very pleasant! More

False Advertising, Bait and Switch tactic Dealer falsely advertised a truck not only through a third party website, but their own website. Then their sales representative sent me the pricing o Dealer falsely advertised a truck not only through a third party website, but their own website. Then their sales representative sent me the pricing of the Ram in an e-mail with no pricing disclaimers stating that pricing could be inaccurate and then would not honor me the price of the truck and then tried to sell me a used truck and a much lower trim model. I initially inquired about the truck, then I received an e-mail back with the pricing (that dealer later states was a mistake), I sent an e-mail back to confirm pricing and stated in that e-mail that I would take a flight to drive the truck home for that price, which is entering into an agreement/contract. The dealer tried to state that there was no contract because there was no purchase and sales agreement. In Wikipedia definition a contract is considered to be an "offer" (in my case the e-mail) and then I accepted by sending an e-mail back that I would take a flight to drive the truck home for the price listed in the e-mail. This dealer did a bait and switch tactic and violated Michigan state law regarding section 445.902 and 445.903 and should be held accountable for their actions and I should get the truck for the pricing stated on the e-mail that I received that had no pricing disclaimers. I sent the company a demand letter, regarding this and it went completely ignored. More

Purchase Great Dealership!!! Big Selection,Great Staff, Friendly Bo were so helpful! He explained everything so that I could understand it without feeling Great Dealership!!! Big Selection,Great Staff, Friendly Bo were so helpful! He explained everything so that I could understand it without feeling like I was being pressured! I highly recommend their services! More