Read Reviews Crown Kia of Dublin

Crown Kia of Dublin

Crown Kia of Dublin

6350 Perimeter Loop Dr
Dublin, Ohio 43017


Sales: (888) 203-5601
Service: (888) 203-5601
Parts: (888) 203-5601

Crown Kia of Dublin
Manufacturer: Kia

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 109 reviews

4.9

4.9 out of 5

181 lifetime reviews

Crown Kia of Dublin

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Certified: Crown Kia of Dublin

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Crown Kia of Dublin has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Crown Kia of Dublin

Crown Chrysler-Jeep & Dodge, originally founded in 1992 within the cornfields of Northern Columbus has grown into the number one volume store for both Chrysler & Jeep in Central Ohio. Selling well over 10,000 Chrysler, Jeep & Dodge vehicles, you can be confident that the buying experience will be second to none. Our huge volume allows us to sell vehicles at a much more discounted price.

Our professional and friendly staff is always ready to show you our unique and transparent approach to selling automobiles. We have access to millions to lend to finance or lease, low APR offers, some with extended terms, and we respect what many of us have gone through over the past year. Crown Chrysler Jeep Dodge has been part of the Crown Automotive Group of Florida since 1969.

Our award winning service department, with a three lane, 4000 square foot climate controlled service reception area has been recognized as being one of the best in the nation. The manufacturers frequently use our service operation as a model to others. Our well trained and tenured staff will show you the better way to service.

We of course all live in the community, so our charitable and philanthropic work has been a great way of paying back to the community that does so much for us.

We look forward to hearing from you.

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Children's Play Room Shuttle Service
Customer Lounge Area Television
Drive-In Service Vending Machines
Free Coffee Free loaner cars, based on availability
Free WiFi

jmeastman
6/17/2013 8:41:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott Worman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Kia of Dublin:

Had a great experience at Crown Kia! Everyone was friendly and accommodating. Would recommend my friends to work with Scott and the team at Kia!

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Response From: Crown Kia of Dublin
Added: 6/18/2013 11:41:44 AM

Congratulations on your vehicle and thank you for sharing this great review with us. We are grateful for your kind words and happy we could help. When the time comes for service, give our service team a call. You will not be disappointed!

Your Friends at Crown Kia Dublin

Twitter
SL1219
6/14/2013 12:21:01 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff AshbrookJeff Ashbrook
Jake CollierJake Collier
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Kia of Dublin:

This was my second purchase from Jake and Crown. They've treated me great and have gotten me awesome deals each time. My favorite part of each of my purchases has been how much fun Jake and the rest of the crew make the car buying process. I'll definantly return to Crown for every vehicle I purchase in the future.

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Response From: Crown Kia of Dublin
Added: 6/14/2013 1:21:31 PM

We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to know that we have exceeded your expectations.

Your Friends at Crown Kia Dublin

Twitter
jdbug
6/13/2013 9:13:15 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dennis HunterDennis Hunter
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Kia of Dublin:

It took me quite awhile to decide to retire my trusty car I've had for the past 10+ years. I had been contemplating a new Kia based on style and price. I did some searching online to see what was available and where. I stumbled upn Crown Kia and saw a few vehicles that peaked my interest. I showed up at the dealership and was greeted by Dennis Hunter. Dennis is a very knowledgable sales associate and a great asset to the dealership he addressed all of my concerns and helped me to figure out which vehicle was the right fit mine and my family's lifestyle. When I'm ready for another vehicl, or wwhenever a friend or family member is in need, I will definitely be returning to Crown Kia and looking up Dennis!

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Response From: Crown Kia of Dublin
Added: 6/14/2013 1:21:02 PM

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Dennis will be thrilled to hear your kind words as well.

Your Friends at Crown Kia Dublin

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abreeze12
6/12/2013 5:30:00 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris StewartChris Stewart
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Kia of Dublin:

Several months ago I was in the market for a new vehicle and I heard about Crown Kia Dublin through a close friend of mine. Although I did not purchase a vehicle from this dealership, I was very satisfied with all the steps Chris Stewart and his fellow coworkers took to help me understand where I stood in the purchasing process. Unfortunately I was not able to purchase at that time due to financial inability. I will say though that in the future when I am able, Crown Kia Dublin is where I will go first and if Chris is still there, he is who I will ask for. Thank you all so much for your help.

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Response From: Crown Kia of Dublin
Added: 6/14/2013 1:19:34 PM

Even though we could not get you into a new vehicle, we are happy to know that your experience with Chris was positive. We hope you come back the next time your car needs service or are in the market to purchase.

Your Friends at Crown Kia Dublin

Twitter
brobs84
6/11/2013 8:02:33 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jarrod Adamkosky
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Kia of Dublin:

I went to Crown Kia because I live in Dublin Ohio and they have a good reputation in the community. I was greeted promptly and professionally by Jarrod. He was very knowledgeable and friendly. It really seemed as though he was there to help me with my needs, and truly was excited to send me home in my new Kia Soul. It was the most effortless purchase I have ever made! Everyone at the dealership was amazing. I was introduced to Tracy the manager and even service for my FREE oil change. I couldn't be happier!

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Response From: Crown Kia of Dublin
Added: 6/14/2013 1:18:43 PM

It is wonderful to hear you had a great car buying experience. It is not every day you buy a car so why not make it memorable! Have fun showing off your new Soul!

Your Friends at Crown Kia Dublin

Twitter
uppie89
6/6/2013 7:18:51 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott Worman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Kia of Dublin:

The dealer really worked hard to get the deal I wanted. I even went back a couple weeks later and leased another vehicle. Scott was great and so were the sales managers. No hidden prices or games. The agreed upon payment amount did not change when you went in to sign papers.

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Response From: Crown Kia of Dublin
Added: 6/14/2013 1:17:44 PM

Congratulations on your new vehicle! Scott is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new car!

Your Friends at Crown Kia Dublin

Twitter
Eblackpom1
6/4/2013 3:11:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott Worman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Kia of Dublin:

I was ready to trade out of my Nissan Cube but I had trouble finding a dealer who would give me a air price for my trade. One of my sisters had bought a Kia from Scott Worman at Crown Kia in Dublin. She suggested tha I go see Scott to see if he could help me. Jeff Ashbrook, e used car manager made me a fair offer and tha made it easier to find the car I wanted. Scott took me on a test drive in a Kia Soul but the engine really did not have the pep I wanted. He patiently arranged test dives in two more until I found the exact color and options that I wanted. Everyone at Crown made it easy for me to get into my new 2013 Soul. I would recommend to my friends and family that ey visit Scott Worman at Crown Kia when they are looking for a car.

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Response From: Crown Kia of Dublin
Added: 6/7/2013 2:07:53 PM

Thank you for your time and your kind review. We are pleased to hear that Scott Worman was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

Your Friends at Crown Kia Dublin

Twitter
Skeeber2
6/3/2013 3:08:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike MastracciMike Mastracci
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Kia of Dublin:

My twin sister called me on Thursday, May 23, 2013 to le me know that she had purchased the Optima Hybrid from Mike Mastracci at Crown Kia. I had suggested the Optima to her - she actually was going to get the Kia Soul, as I was considering the Hybrid. She let me know how wonderful it was to deal with Michael Mastracci and that I should consider coming to Columbus to purchase my car and work with him. Well, Mike and I started texting one another that sameThursday and continued to correspond until 10:30 pm that night about the my car that I would be trading in (a 545i BMW)) and what I was looking for in color combinations in the new Optima. Well, he must have worked all night because the next morning at 9:30 he called me at work to let me know that he located the exact car that I wanted. A dealer trade was made and I drove to Columbus on Saturday and drove back home on Sunday in my new Kia Optima Hybrid.

I want to mention that working with Mike was a real delight. He was very knowledgeable about all facets of the car - inside and out. He put me at ease when I had to give up my beloved BMW - I've had 5 of them and moving into another type of auto all together was a bit overwhelming. With all of that being said, I'm so happy with my decision and absolutely love the car. I would recommend Mike Mastracci and the rest of the staff at Crown Kia - a truly professionally run organization.

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Response From: Crown Kia of Dublin
Added: 6/7/2013 2:07:07 PM

We are thrilled to hear of your satisfaction with Michael here at Crown Kia Dublin. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

Your Friends at Crown Kia Dublin

Twitter
PReichard
5/29/2013 10:19:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike MastracciMike Mastracci
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Crown Kia of Dublin:

I recently bought a new 2013 Kia Optima from Crown Kia of Dublin and had a great experience with Mike Mastracci. He really understood what I was looking for, and answered all of the questions that I had. He was always energetic and a pleasure to work with during the car buying process. I would definitely return to Crown Kia again-- hopefully with Mike's help :) . Thank you Mike!

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Response From: Crown Kia of Dublin
Added: 5/31/2013 1:30:17 PM

Congratulations on your new Kia Optima. We realize you have several choices when buying a car and thank you for choosing Crown Kia Dublin. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience.

Your Friends at Crown Kia Dublin

Twitter
abbisg
5/24/2013 12:38:49 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff AshbrookJeff Ashbrook
Jake CollierJake Collier
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Crown Kia of Dublin:

I purchased a 2007 Dodge Nitro from Chris, and I am happy with my service and the purchase of my new used vehicle. Chris was very friendly and even went out of his way to clean up the vehicle for me while I was in finance because he knew i had to go to work soon after my purchase. I am very happy with my vehicle and with the purchase price as well. I can honestly say, without reservation I will return years from now to Crown when it's time for me to purchase another vehicle. Additionally, I highly recommend The Crown Company to others. My purchase experience was hassle-free, quick, and easy! Thank you! -Abbi

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Response From: Crown Kia of Dublin
Added: 5/29/2013 3:49:47 PM

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service.

Your Friends at Crown Kia Dublin

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