About Crown Nissan of Greensboro
This dealership is a
DealerRater.com Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Crown Nissan of Greensboro has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
About Crown Nissan of Greensboro
We are a 5 time Nissan Dealer Award of Excellence Winner, and we strive to do our very best with every customer!
Crown Nissan of Greensboro’s #1 concern is customer satisfaction whether you’re buying a Nissan, leasing a Nissan or looking to make repairs to your Nissan. Browse through our website where you can Schedule a Test Drive, Get a No Hassle Price Quote, Value Your Trade In, and even Apply for Financing. Remember Crown Nissan Greensboro is conveniently located at 3900 W. Wendover Blvd., Greensboro, NC 27407, right near I-40.
A&M
11/5/2009 4:24:48 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dan, Vinny, Morris
My Review of Crown Nissan of Greensboro:
Everyone was helpful and worked with us to make sure we got the car we wanted for the right price. They stayed well past closing time to accommodate our schedule. We traded in a Nissan X-terra, which was a good car but we needed something smaller and more economical. We got the Cube and we love it. It was a great car buying experience!
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mhlea
10/26/2009 12:57:52 PM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Diesel Dan
My Review of Crown Nissan of Greensboro:
I bought a Nissan Pathfinder from this dealership in August. I walked in, told them exactly what I could pay and what I wanted. They worked with me, and I have been very pleased with the service and quality of my Pathfinder. The salesman (Diesel Dan) was exceptional, and I actually enjoyed my vehicle buying experience. I recommend this dealership to everyone, and will probably only buy my vehicles from Crown Nissan from now on!
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robert1026
10/13/2009 3:31:03 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Diesel Dan, Vinny Ritorto
My Review of Crown Nissan of Greensboro:
On A Friday, we bought a 2009 Nissan Sentra. The car was great but we previously owned two Nissan Altima, so I guess we were spoiled and really missed the Altima. Went back to Crown Nissan on a Monday and told them we really wish we had bought another Altima and they said no problem, we just want to make sure you are happy and continue buying Nissans. So they put us in a 2009 Nissan Altima, Awesome. This Car is for my wife and she is very happy. Mom Ma happy, then everybody happy. A week later I went back to Crown Nissan and told Diesal Dan I was looking for a used truck and at the time they didn't have one. Dan said give me some time and I will find you one. I told him the price range and the Monthly note I was looking to pay. Dan stayed in touch with me and after about two weeks he called me and said he had the deal of the century. I actually was at another dealer looking at a truck but I left emeaditly and came back to Crown Nissan and bought the 2007 Nissan Frontier. The staff at Crown Nissan went out of their way to make sure our needs were met. My hat goes off to Diseal Dan and Vinny Retorto and anyone else involved. With dealerships like Crown Nissan,it makes buying a car enjoyable again.
Sincerely:
Robert Dickerson
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Response from: Crown Nissan of Greensboro
Added: 10/13/2009 4:11:59 PM
Robert,
I wanted to take a minute to respond to your rating of our dealership. I am glad to hear that our team did what needed to be done to make you and your wife happy with the purchase of your new Altima. "Diesel Dan" really enjoys customers and makes sure that everyone has a enjoyable time working with him. The car buying experience does not have to be a terrible transaction for the customer, or the sales team. I am also glad that we were able to find the right truck for you, even when we did not have it in stock in the beginning. We try to keep a good selection of used cars, trucks, and suv's on the lot, but we do not have them all. Sometimes we have to get our buyers to work hard finding the right used car for a customer. I am glad we were able to accomodate you on both purchases.
Thanks again,
Jeff Hicks
General Manager
Crown Nissan of Greensboro
336.292.9191
CAR GUY
9/19/2009 11:50:53 AM
Reason for Visit: Sales (New)
I recommend this dealer: No
Employee(s) Dealt With: GENERAL MANAGER
My Review of Crown Nissan of Greensboro:
I FIND IT VERY ODD THAT ALL THE CUSTOMERS COMMENTS ARE FOLLOWED BY A RESPONSE FROM THE GENERAL MANAGER HOURS AND SOMETIMES MINUTES FROM THE POST BY THE CUSTOMER. VERY ODD HMMMMM I WONDER WHO IS REALLY WRITING THESE. BEING IN THE CAR BUSINESS ITS VERY ODD TO FIND POSTS WHERE EVERY CUSTOMER IS 100% HAPPY CONSIDERING TYPICALLY ONLY UPSET CUSTOMERS VISIT SITES LIKE THIS. IF ITS TRUE GOOD FOR THEM BUT THE RESPONSE TIMES MAKE IT VERY FISHY...SOMETHING DOESNT SEEM RIGHT CHECK THE TIMES SAME DATE ALMOST IMMEDIATE RESPONSE...EITHER ITS NOT RIGHT OR THIS GUY HAS NOTHING BETTER TO DO THAN BE ON DEALER RATER ALL DAY LONG
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Response from: Crown Nissan of Greensboro
Added: 9/19/2009 3:33:42 PM
Hey Car Guy,
This is Jeff Hicks General Manager of Crown Nissan. I am writing to respond to your post on Dealer Rater. I respond to every customer that rates us on the site. I get a email letting me know that one of our customers has submitted a rating of our dealership, and I believe that it is important to acknowledge that they took the time to let us know how we did.
I am sorry that you are skeptical of our rating, but we do work hard to satisfy our customers.
Jeff Hicks
General Manager
Crown Nissan of Greensboro
336.292.9191
jwoold
8/15/2009 12:29:04 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Leon Smith
My Review of Crown Nissan of Greensboro:
After shopping around NC dealers on the web, I got a price from Leon Smith that was very competitive. A couple of emails and a phone call later and he had the exact model & color I was looking for -- and was able to lower the price to beat the Costco auto buying program. My wife and I picked up the car the next day. It was the best new car buying experience I've ever had.
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Response from: Crown Nissan of Greensboro
Added: 8/15/2009 4:07:44 PM
Thank you for taking the time to review our dealership. We are very happy to hear that we are continuing to provide excellent service to our customers here at Crown Nissan. We are working hard with our team to make sure that we provide the best buying experience, of any car dealership in North Carolina! We also pride ourselves on the fact that we beat any buying service available to any customer. Quite frankly they can not beat our price, because all buying services buy their vehicles from the dealerships. We just pass that savings on to our customers. Thanks again for taking the time to let us know about Leon and his great job. If I can be of any service to you please call.
Thanks again,
Jeff Hicks
General Manager
Crown Nissan of Greensboro
336.292.9191
quaadirm
7/16/2009 3:48:23 PM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Andrew LeGrant
My Review of Crown Nissan of Greensboro:
I had been shopping for a new car for about two months online. I’d had a ’98 Jeep Cherokee for about 10 years too long and it was time to part ways with it. I wasn’t quite sure what kind of car I wanted and was a little hesitant at trying to get a new car with my current credit situation. I’m a divorced father of two that has been through bankruptcy.
On July 9, 2009, I ran across the Crown Nissan website and a 2005 Passat caught my eye. It was unbelievably listed in the price range that I was looking for. I sent an email to the dealership asking if it was still available. And I immediately got a reply in 3hours from Andrew LeGrant, a salesman there; he replied the car was still available.
I replied and told him I was very interested in the car but also that I was working to rebuild my credit from a bankruptcy. He replied that my credit situation shouldn’t be a problem in getting me into that car. He provided me with more details about the car’s feature and asked if I’d like to come in for test drive.
I went into the dealership that Friday, after lunch around 1:00. I drove away with my new ride 3 hours later. He was very knowledgeable and professional. He made what can be a painful and extremely stressful buying experience a very quick and painless one. I will definitely be recommending him and this dealership to all my friends and family.
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nissanfrank
7/15/2009 10:27:05 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Leon Smith and Ricky Williams
My Review of Crown Nissan of Greensboro:
My experience at this dealership and with Leon Smith was very good. Leon worked with me on the price and was also able to switch out some tires that I preferred which I really appreciated. The car is exactly what I wanted (color, model, etc). His manager, Ricky Williams was also easy to deal with.
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Response from: Crown Nissan of Greensboro
Added: 7/16/2009 2:35:52 PM
Thank you Nissanfrank for taking the time to review our dealership. I am very happy that you were so satisfied with Leon and the service you recieved here at Crown Nissan of Greensboro. If I can be of any help to you in the future, please call.
Thanks again for your business,
Jeff Hicks
General Manager
Crown Nissan of Greensboro
336.292.9191
thebassetts
7/1/2009 5:37:40 PM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Leon Smith
My Review of Crown Nissan of Greensboro:
We found our vehicle on autotrader.com and traveled 100 miles to Crown NIssan and we are glad we did! The entire process was very smooth and very enjoyable. I will recommend this dealership and Leon Smith to everyone I know! I feel like I received an excellent trade.
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Response from: Crown Nissan of Greensboro
Added: 7/1/2009 6:09:07 PM
Thank you Bassett family, for taking the time to let me know about the excellent purchase experience that you had at Crown Nissan. I am happy that you searched for your Armada and found it on autotrader.com. We are very proud of our internet sales team, and Leon does an excellent job with his customers. Please let me know if I can help you in the future.
Thanks again,
Jeff Hicks
General Manager
Crown Nissan of Greensboro
dclouston
6/4/2009 9:09:02 AM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Vaughn Martin, Vinnie
My Review of Crown Nissan of Greensboro:
No pressure on the sale of the vehicle. Simply stated what the vehicle had and did not try to sell up to another model etc. Told the salesman and finance person what my payment had to be and they did not continuously try to get me to settle. Vehicle delivered on time and as promised with no hidden fees etc. They even delivered it to my home which was 40 miles from the dealership free of charge.
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Response from: Crown Nissan of Greensboro
Added: 6/4/2009 9:40:48 AM
Thank you for taking the time to rate our dealership! My team try's their best to provide all our customers with superior service, and I am glad that they even went as far as delivering the vehicle to you! We don't just talk about customer service at Crown Nissan, we provide it to our customers daily! If I can be of any service to you in the future, please call me.
Thanks again for your time,
Jeff Hicks
General Manager
Crown Nissan of Greensboro
336.292.9191
DanaNicolle
5/28/2009 1:45:56 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Ike Bibbs
My Review of Crown Nissan of Greensboro:
Ike worked HARD! When I woke up Monday morning I had no idea that by that night I would be the PROUD owner of a 2009 Altima coupe! I got exactly what I wanted, from teh color to the features to the payment. Ike and the team there worked hard to put me in my car. I dont think any other dealership would have done as much; would have probably chalked me up as a lost cause and sent me home with a business card lol!
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Response from: Crown Nissan of Greensboro
Added: 5/28/2009 2:03:03 PM
Dana,
Congratulations on the purchase of your new Nissan! Ike works very hard to provide the quality service for his customers, that you obviously received during our big sale. We also enjoy very much hearing customers tell us how happy they are to buy from Crown, after other dealers have said no, when they try to buy a new or pre-owned vehicle. My team here at Crown Nissan knows how to work with the banks and give people the chance to buy a car, even when other dealers say no. If I can be of any service to you please call me @ 336.292.9191.
Thanks again for your business,
Jeff Hicks
General Manager
Crown Nissan of Greensboro