Read Reviews Cumberland Valley Motors Dodge

Cumberland Valley Motors Dodge

Cumberland Valley Motors Dodge

6720 Carlisle Pike
Mechanicsburg, Pennsylvania 17050


Sales: (717) 697-9448
Service: (717) 697-9448
Parts: (717) 697-9448

Manufacturers: Dodge, Ram

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.7

24-Month Rating

based on 75 reviews

4.9

4.9 out of 5

108 lifetime reviews

Cumberland Valley Motors Dodge

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Certified: Cumberland Valley Motors Dodge

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Cumberland Valley Motors Dodge has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Cumberland Valley Motors Dodge

CVM Autopark located in Mechanicsburg, PA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a new and pre-owned dealership for Dodge & Ram trucks we enjoy the challenge of meeting and exceeding those standards each and every time.

Whether you are searching for a Dodge or Ram truck or a pre-owned vehicle we have you covered. Our experienced, certified sales specialists are eager to share their knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.

Allow us to demonstrate our commitment to excellence by becoming a member of our many satisfied neighbors from Mechanicsburg, Harrisburg, Boiling Springs, Camp Hill, Carlisle, Chambersburg, Dillsburg, New Cumberland, Newville, Plainfield, Shermansdale, New Bloomfield, York, and other surrounding areas!

Our vision statement:Providing the BEST for You in Everything We Do!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Snacks
Automated Car Wash Free Loaner Cars
Cable TV Instant Financing
Children's Play Room Pet Friendly
Customer Lounge Area Parts Store
Express Service Rental Car Service Onsite
Free Coffee Shuttle Service
Free Drinks Television
Free WiFi

jeffdar
4/26/2013 12:52:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim LongTim Long
Ed PostEd Post
Kate ReedKate Reed
Josh ThummaJosh Thumma
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cumberland Valley Motors Dodge:

We just bought our second new van. We are very pleased with the experiences we have had with the sales and service staff. The sales staff is helpful without being pushy and the service departmen is excellent.

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Response From: Cumberland Valley Motors Dodge
Added: 4/26/2013 2:12:14 PM

Thanks for sharing your experience with us here on DealerRater! We're glad Tim & Ed took great care of you, and your repeat business means the world to us. Take care!
Warm regards,
Monique Ullom, President

Twitter
billsaitz
4/24/2013 4:49:26 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kate ReedKate Reed
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cumberland Valley Motors Dodge:

My wife and I were traveling from Florida when I experienced a check engine light. I used my code reader and found it was the EGR valve. The hotel found your dealership. I called and spoke to Kate about my problem. She told me to bring the car in and they would look at it. They confirmed the problem and quickly replaced the valve and updated the PCM. About an hour and one half later we were back on the road. My thanks to Kate as she was very helpful to us. Marie and Bill Saitz

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Response From: Cumberland Valley Motors Dodge
Added: 4/26/2013 2:10:32 PM

Marie & Bill,
Thank you for the kind review. We are happy to hear that Kate & our Service Department were able to find your vehicle's valve problem and get it fixed quickly. Please stop in and say hello on your next visit to PA. Take care and enjoy the trip!
Kind regards,
Monique Ullom, President

Twitter
Dart2013
4/19/2013 3:10:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim LongTim Long
Ed PostEd Post
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cumberland Valley Motors Dodge:

I walked into CVM Dodge one day with my heart set on a Ram. Tim Long came right out to the lot and talked to me about what I was looking for. He helped me look at the inventory of Rams and what they could get for me. After finally realizing that that truck was not the best idea as far as gas mileage, I came back the next day looking for a new Dart. I met up with Tim again and told him what I was looking for now. Tim took me out to the lot and looked at all of the Darts that they had. He was very professional and knowledgable. He gave me the option of ordering one I wanted or looking to see if other dealers had one they could pick up for me. Tim looked immediately and found the exact car I wanted in Maryland. He did reserve it for me; however, the dealership in Maryland sold it out from under us. Before I even knew about them selling it, Tim hurried up and found another Dart exactly like it in New Jersey. Once the car was delivered to CVM, Tim answered all questions I had about the Dart. He walked me through everything including features of the car, warranty, how to go about logging services to the car, etc. Any questions he could not answer, he immediately found out and answered them for me. Only being 19 myself, Tim did not try to take advantage of me like I knew other salesmen would try to. Also, after all of the salespeople I have met going with my mom to buy her cars, Tim was one of the best. He was very professional, knowledgeable, friendly, and prompt. Even after I drove off the lot, Tim checked in on how the car was running for me and if I had any questions.
Ed Post was the next employee I met with for all of the paperwork involved in buying a new car. He was also very personable and professional. He made me feel good about buying this car, even though I was spending all of this money. Ed worked with me on getting my payments to where I wanted them and got me the best warranty possible on the new Dart. Overall, my experience at CVM was very good and I would recommend Tim and Ed to anyone I know.

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Response From: Cumberland Valley Motors Dodge
Added: 4/19/2013 4:22:29 PM

Thank you for sharing your experience with us in such great detail. We're glad you enjoyed working withTim to arrive at the solution that was right for you! You've got great taste--the Dart rocks! Your recommendations mean the world to us. Take care!
Happy driving
Monique Ullom, President

Twitter
yorktown
4/14/2013 8:15:20 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wil HudsonWil Hudson
Monique UllomMonique Ullom
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cumberland Valley Motors Dodge:

I had taken my 2007 ram dadge in for service last week and had afew question regaurding the work, I recieved a call from service manager will explaining everything that was done. He was very profesional and gave me time to explain my views.I can honestly say they have your best interest in mind for the work they do.

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Response From: Cumberland Valley Motors Dodge
Added: 4/19/2013 4:24:11 PM

What a fantastic review! Thanks for taking the time to share it with us. We take problem-solving very seriously here, and we're glad you are enjoying more smiles per mile. It's not just a jingle around here, it's a way of life!
Kind regards,
Monique Ullom, President

Twitter
Bowzer
4/6/2013 1:45:01 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kate ReedKate Reed
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Cumberland Valley Motors Dodge:

I bought and have had my 2012 Dodge Charger serviced there for a year. The service department has ALWAYS been friendly, professional and very customer oriented.

They go above and beyond the call of duty to make sure I have been satisfied with my service experience.

I highly recommend this dealer to others.

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Response From: Cumberland Valley Motors Dodge
Added: 4/7/2013 8:49:36 PM

Thank you for taking the time to write a review. We appreciate your confidence in our team and look forward to working together for many years to come.
Kind regards,
Monique Ullom, President

Twitter
lindsey84
3/18/2013 10:18:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob HennionBob Hennion
Ed PostEd Post
Monique UllomMonique Ullom
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cumberland Valley Motors Dodge:

Best group of people ever to work with to purchase my first brand new vehicle! Came to the dealership after totalling my car in an accident, walked out with a beautiful Avenger with no hassels and a price that could not be beat! I feel very lucky to have this great dealership in my hometown. Hope to be back in a few years to purchase something else! Thank you everyone! A great group of people.

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Response From: Cumberland Valley Motors Dodge
Added: 3/18/2013 10:21:51 AM

Dear Lindsey,
Thank you for the tremendous review. You are your entire family are a joy to us at CVM. We really appreciate your support and great recommendation. Enjoy your Avenger and come visit us soon! Bob and the team would love your referrals.
Warmest regards,
Monique Ullom, President

Twitter
Efini34
2/17/2013 8:44:00 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike HollmanMike Hollman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cumberland Valley Motors Dodge:

Our first time going to a dealership to buy a car. Always stayed away from dealerships because of typical car salesmen, Mike was the complete opposite. He wasn't pushy, was very helpful and pleasant. We didn't feel the need to haggle prices because after looking at so many cars, we knew they were giving us a great deal right away. We got a very fair price for a trade in and the salesman actually searched the car and saved us a few things we forgot in the car. Overall, just an amazing car buying experience. We couldn't be happier and would recommend CVM and Mike to anyone looking for a new or used car.

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Response From: Cumberland Valley Motors Dodge
Added: 2/18/2013 2:23:22 PM

Wow! "an amazing car buying experience" is just what we want to hear. We appreciate you taking the time to share your experience with us here on DealerRater! It's awesome to see our vision come alive in the words of our customers. Thank you and enjoy your vehicle!
Kind regards,
Monique Ullom, President

Twitter
VTUser
1/22/2013 5:31:46 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wil HudsonWil Hudson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Cumberland Valley Motors Dodge:

On our trip to Florida this past week towing an RV with our 2007 Dodge Ram we experienced major steering problems on a Saturday morning. We called around to find an open Dodge dealer and found CVM Autopark, and had our truck towed there. Wil Hudson of the service dept and his staff had the problem diagnosed as well as some other potential problems by the time they closed at 1PM. They then ordered the needed parts early Monday morning and had the truck ready for our pickup by mid-morning on Tuesday allowing us to continue our Florida trip. To say that Wil went above & beyond what we ever expected is an understatement. Rarely have we ever received such incredible service. Way to go Wil Hudson and the rest of the CVM Autopark service staff for a great ending to a stressful time!

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Response From: Cumberland Valley Motors Dodge
Added: 1/22/2013 7:00:58 PM

What a fantastic review! Thanks for taking the time to share it with us. We take problem-solving very seriously here, and we're glad you rode to Florida happy.
Take care,
Monique Ullom, President

Twitter
gneubaum
11/24/2012 11:11:54 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob HennionBob Hennion
Mike PageMike Page
Ed PostEd Post
Kate ReedKate Reed
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Cumberland Valley Motors Dodge:

The crew at CVM are always glad to see you! Sales Dept. is not pushy and are helpful in finding the new or pre-owned vehicle your looking for!

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jskab@comcast.net
11/20/2012 3:32:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kate ReedKate Reed
Josh ThummaJosh Thumma
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Cumberland Valley Motors Dodge:

Best dealership I have been involved with since England Jeep was sold. Most impressive as the face of this Dealership is the Service Department, manned by Kate Reed, Josh Thumma and Doug Smith.

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