Reason for Visit: Sales
I recommend this dealer: No
My Review of Cunningham BMW:
After three hours of negotiating, we agreed on a price for sale of a used car. We were forced to wait an additional two hours for the person who is able to sign the paper work to become available. When we were presented with the papers, the numbers were significantly different than those we had agreed on. When we asked to speak with the person we had negotiated with, or the manager who approved the number we had all agreed on (both verbally and in writing, but with no signatures) two hours before, neither was able to be found. Eventually, they were found. They stuck by their wrong number, and the negotiator started to act extremely unprofessional - yelling and screaming. I tried to see things from their point of view, tried to see how we had misunderstood, but when I added up their numbers (the trade in plus the cash delivered to them today), the total price would have been OVER sticker price!! There is not a chance we all agreed to that two hours before. Additionally, the writing clearly indictated new car price, plus fees etc., minus trade in, equal amount I need to pay today. Someone there was either lying to us, or lying to their decisions maker, or there was a plan to raise the price after our five hours invested. It was beyond ridiculous, and you can imagine the extreme frustration and anger.
I would strongly suggest visiting a different dealer when you are shopping for a car.
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