Cunningham BMW

Reason for Visit: Service

I recommend this dealer: No

My Review of Cunningham BMW:
I have taken my new BMW there repeatedly for minor repairs. They have never had the car ready when promised. On two ocassions they had it all day, only to not even touch it. I think the Service staff try hard to please the customer, but the dealership lacks the resourced to produce good quality work when promised.

Would not recommend service at this dealer. So why buy there iF you have to go to another dealer for good service ?

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Cunningham BMW:
I've bought many cars from dealers and this is by far one of the greatest sales experiences I've ever had. They were very respectful of my time and since I was coming from quite a ways away, they even negotiated the price over the phone! Most dealerships won't do this for obvious reasons.
Great dealership and incredible service.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Cunningham BMW:
Cunningham is the best BMW dealership in San Diego County, period. All of their staff are very friendly, professional and go the extra mile to make sure you leave 100% satisfied. I've bought a used M Roadster and plenty of parts from them. They are quick to offer a ride home/to work and getting loaner cars is easy. Take a few trips inside each dealer and you'll see for yourself.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Cunningham BMW:
Their prices are the Best around. I've had to repair two windshields and they have gone above and beyone for me every time I've brought my car in for service. I've been to several others and they are not as good as what I've experienced here.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Cunningham BMW:
I bring in my 328 in for service here all the time. Great service and professional attitude. Highly reccomended. I only have had one problem in 8 years and that was quickly rectified to my satisfaction.
I'm looking for a new BMW now since mine is getting up there in age and I found their website really useful and easy to use.
<A HREF="http://www.cunninghambmw.com">www.cunninghambmw.com</A>
It was so much better than san diego bmw's or brecht bmw's website.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Cunningham BMW:
After three hours of negotiating, we agreed on a price for sale of a used car. We were forced to wait an additional two hours for the person who is able to sign the paper work to become available. When we were presented with the papers, the numbers were significantly different than those we had agreed on. When we asked to speak with the person we had negotiated with, or the manager who approved the number we had all agreed on (both verbally and in writing, but with no signatures) two hours before, neither was able to be found. Eventually, they were found. They stuck by their wrong number, and the negotiator started to act extremely unprofessional - yelling and screaming. I tried to see things from their point of view, tried to see how we had misunderstood, but when I added up their numbers (the trade in plus the cash delivered to them today), the total price would have been OVER sticker price!! There is not a chance we all agreed to that two hours before. Additionally, the writing clearly indictated new car price, plus fees etc., minus trade in, equal amount I need to pay today. Someone there was either lying to us, or lying to their decisions maker, or there was a plan to raise the price after our five hours invested. It was beyond ridiculous, and you can imagine the extreme frustration and anger.
I would strongly suggest visiting a different dealer when you are shopping for a car.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Cunningham BMW:
I had bad experiences with BMW of San Diego in terms of poor service and arrogant sales jerks. Cunningham is only family owned BMW dealer in San Diego. They have been friendly, honest and always took great care of me. When I had to have suspension work done on my 1996 BMW 328is they were honest and put me in a new BMW loaner car for a week until the major work was completed. No other dealer would do this and BMW of San Diego would give you a cheap Toyota crappy loaner car if that. I would say that Cunningham BMW and Harloff have best prices on new and used BMW cars.

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