What a great experience I had at Cutter Ford today. Customer Service has dramatically improved since my last service about a year ago. Representative Nicole phoned me periodically through the day to update me on the progress of my vehicle, one time just to tell me my truck is still being worked on and would call back later. That is important to a customer and I felt my truck was in good hands. To wrap up my experience, I arrived to pick up my truck only to find out that I was charged a reasonable amount for the work I had done. Tell your staff Mahalo for taking care of customers, that's what keeps us coming back.

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