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DARCARS 355 Toyota

Rockville, MD

3.8
280 Reviews

15625 Frederick Road

Rockville, MD

20855

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Showing 280 reviews

June 04, 2026

Sales people and managers are very straightforward, they are super helpful and informative. I went in not knowing what I wanted as long as it was a Toyota. Will keep coming back for future purchases. More

by Josef.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Carbajal , Steph Michel, Mahamat Hamid, Pedro Chavez, Rafael Maldonado, Omar Sharkawy
Jun 04, 2026 -

DARCARS 355 Toyota responded

Customer satisfaction is our top priority, and we truly appreciate your recognition. We hope to see you again down the road, Josef!

June 03, 2026

I bought my 2026 Camry earlier this year, and Jasson made the entire process smooth. He was professional, helpful, and worked with me to get a great deal. I really appreciated his honesty and excellent custo More

by David Matute
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasson Chicas
Jun 04, 2026 -

DARCARS 355 Toyota responded

David, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!

June 03, 2026

Hi, I bought a used Corolla from 355 Toyota, and they treated me with excellence. I recommend this dealership to everybody. More

by Abatjom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamat Hamid
Jun 03, 2026 -

DARCARS 355 Toyota responded

Thank you for letting us know that you were offered a 5-star experience! We hope to assist you again soon!

June 03, 2026

I bought my sienna and they offered me an exclusive service specifically the salesman , pedro chavez More

by David Ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Chavez
Jun 03, 2026 -

DARCARS 355 Toyota responded

Customer satisfaction is our top priority, and we truly appreciate your recognition. We hope to see you again down the road, David!

June 03, 2026

Steph was a great salesperson. He made the entire process easy for me and my wife to by a Grand Highlander and Sienna! More

by Isaiah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steph
Jun 03, 2026 -

DARCARS 355 Toyota responded

We're gratified to hear that Steph delivered the efficient, friendly service we strive for! Please drive safely and we'll see you again down the road.

June 27, 2025

They no longer work on supras, their staff are incompetent and do not care about customer service. More

by Maryland Supra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JUAN HERBAS
Jun 27, 2025 -

DARCARS 355 Toyota responded

Hi Mr. Selden! We do service Supras, and I know our Service Director was personally involved in assisting you. However, we do not condone vulgar language directed at members of our team. Wishing you safe travels.

Jun 27, 2025 -

Maryland Supra responded

Thanks guy.... I said f - off once your manager dropped the call. Your representative bait and switched me for tires, which apparently do not come with road hazard or any warranty. The dealer has not had oil in stock for 6 months, and I had to have BMW Rockville do a Brake job on my car because their tech couldn't. YOU DO NOT SERVICE SUPRAS. I have made a report with Toyota NA.

March 26, 2025

I had a positive experience, my sales person Damon Beckford was professional and did not under mine my integrity. I’ve been searching for two years. Due to negative experiences I put purchasing a vehi More

by Kimmie
Recommend Dealer
Yes
Employees Worked With
Damon Beckford
Mar 28, 2025 -

DARCARS 355 Toyota responded

We're so honored to be your choice, Kimmie! Thank you for the kind words and congratulations on your new car.

March 26, 2025

I had a good experience, I’ve been searching for almost 2 years. My car salesman Damon was so professional I like that he didn’t pressure me, or undermine my integrity. Next, chase is a sweet heart and very More

by Kimmie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Beckford
Mar 28, 2025 -

DARCARS 355 Toyota responded

We're so honored to be your choice, Kimmie! Thank you for the kind words and congratulations on your new car.

December 23, 2024

Do not buy a used car from Darcars 355 they will deceptively withhold information that is pertinent to the sale, after confronting the sales manager with my complaint after the purchase he lied and More

by glenn_taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar Peña
Dec 30, 2024 -

DARCARS 355 Toyota responded

Hi Mr. Taylor, thank you for speaking with our Pre-Owned Sales Manager and our sincere apologies for any miscommuncation. We appreciate your time and wish you safe travels.

August 28, 2024

Do not authorize anything verbally. Get all recommended services on paper and respond via text or email. They refuse to respond to my request for detail amounts to be submitted to insur More

by Alex
Recommend Dealer
No
Employees Worked With
SHAUN NINES, Shaun Nines
Aug 29, 2024 -

DARCARS 355 Toyota responded

Hi Alex! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database without your last name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Lindsay and Sherlene are all in today and would love to assist. Thank you!

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