Horrible waste of time. I brought it in for 3 things...they only did an oil change, and sat it outside! 4 hrs later they did a road test and STARTED assessment of work 7 hrs later, I'm still here, and they're packing up to leave.

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The Sales Manager Farzad Mostofi gave me the real V.I.P. treatment truly, He made my car buying experience very pleasant and keep me informed threw the hole process. Thanks Your Customer for Life Alonzo Robinson

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A great place to buy a car, great sales people and mangers, i bought a new dodge dart and love it, they work with you and they are quick at doing paper work, please let them know i send you Catherine Reichert, i came from Wellsville pa. Thank you.

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I received a call from DARCARS Marlow Heights asking that I come in to "take a look" at what they had to offer as I am a previous Chrysler owner. It was Saturday, December 8, 2012 and I was leaving the beauty salon. I had a few hours between weekend tasks, so I stopped by. The representative that called me told me to ask for the general manager, Paul, when I arrived. Paul came right down and greeted me and had Sidney come over to take me out to the lot. I told Sidney the expectations I had and he went right to work. We found a vehicle and took care of the formalities. I purchased a 2012 Dodge Journey the same day. Tuesday AM (early), the roof was leaking on the vehicle. I called Sidney and he met me at the dealer at 9 AM. This is when Terry and Masoud were introduced. They understood my concerns and offered their support in my decision. They worked frantically to find a new vehicle for me as I was not willing to take the vehicle that was leaking back. Terry found me a new vehicle at another local DARCARS. He assured me that the new car was completely comprable to the first vehicle. Long Story Short, things could have been very "messy" but without the help and perseverance of Terry Ferguson and Masoud Kamail, I would have probably gone to another dealer and purchased a vehicle.

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There is no other dealership that i would ever buy from, The sale team here is great.
I would tell all of my friends and family to buy from this dealership.......

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I found a car on autotrade that took me to darcars. I talked to Sidney Perry. Told him I wanted the car. He transferred me to Warren Gaddy who said that I could have the car. On Friday morning I got a certified check, fax it to him and told him that it should be there on Saturday. Friday afternoon when I call to make sure they got my fax I was told by Warren Gaddy that there was a problem with the title on the car and we would have to wait until Monday for the DMV to open to straighten it out. The DMV was closed on Monday for Columbus Day. I will say that my check for some reason(the post office said that there was no one authorize to sign for it on Saturday.(it had attention Warren Gaddy and my understanding he was there all day) which I find that hard to believe with a car dealership)

Anyway, they sold the car(if they had it at all) to someone else. I believe that happened on Friday night even though Warren Gaddy gave me a verbal agreement on Thursday and even Friday morning that the car was mine. He even told me that his wife wanted it and he told me that he told her that he had sold it to me.

I called to talk to the general manager and as of 9pm this evening I have not heard from him so my advise is never, never deal with this company. From my experience their word is not any good. Now I just hope I will get my check back as quickly as I sent it to them.



A M Long

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The buying Experience at this Dealership was Excellent!!!!! , I would recommend my friends buy a vehicle from the sales people mention above. "DARCARS A GREAT BUYING EXPERIENCE!!!!"

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I have been a loyal customer of DARCARS Marlow Heights since 2010. During this time, I/my family members have purchased 3 vehicles, the latest of which was my 2013 Chrysler 300. Each experience has been exceptional and seamless. Staff, from sales to finance, are extremely professional, forthcoming, and customer-centered. Additionally, having worked with Sales Manager Terry Ferguson and Salesperson Derek Curtis during each transaction has cultivated a relationship built on trust – a valuable aspect when making such a significant purchase. Because of this, they understand what I want and have been able to make it work within my preferred price point. If you are looking for a quality dealership where you are valued first, DARCARS is it.

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I've been a customer since 2010. I traded in a 09' Benz C230 for a 10' Dodge Charger. Recently, traded again for a new 12' Dodge Journey. My family expanded so which meant a need for a larger vehicle. I went in with a particular SUV in mind. Once Terry Ferguson and his team managed to work a deal, allowed me to walk away with not only the SUV of my choice (12' Dodge Journey) but maintain affordable car payments..and with the smiles on my kids faces confirms the deal of a lifetime :D Thank you so much Darcars of Marlow Heights!!!

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I had a '98 Pontiac Grand Prix that was on the verge to an end after 8 or so years. Thanks to the excellent and friendly people at Darcars of Marlow Heights I was able to trade that in and come away with a Chrysler 2012 200 Sedan. I just want to thank Paul Tibolla, Christine Lenyon, Tim Williams and the rest of the crew for making my first experience memorable. They did everything possible to make sure I came away with the car i wanted. They are a team that treats their customers at a first class rate. This is a MUST go dealership if your looking for new or used vehicles!

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