I came to DARCARS Volvo of Rockville very late on Saturday, and don't expect too much to find an ideal car, then the sales consultant Biyun Hu welcome me with warm greetings, and patiently introduced all possibles choices of Cars in their dealership. Ms. Biyun Hu has good knowledge of Volvo cars, and most importantly, she helped me to think in my own position and my need. Ms Hu never pressure me to order anything I may not need, but explained to me patiently what are those choices. After certain discussions, I narrowed down what package/car I need, then Ms Hu showed me the car patiently and showed me various functions the car has. I was very happy with the functions the car has, but had a little doubt on the color which I like it, but I may prefer a slightly different one. Ms. searched the record, and going through the parking lot, and we found the color I like the best. Again Ms. Hu found the key, let me to sit in to show me all the functions the car have. Very soon I was very happy about the car, and we started to discuss about the price. Ms. Hu introduced me to her very nice manager, very soon they offered me a very good price I could not refuse based on my experiences with other Volvo dealerships (around 5), so I happily accepted the offer, and the next day I came to the DARCARS Volvo of Rockville to do paper work. Again, Ms. Hu is very patient, and knowledgeable to help me, the gentlemen at the finance is very professional and friendly, he explained to me what I need to do clearly, and went through the paper work very quickly. During the process Ms. Hu's manager is very nice to offer his help and greetings. Very soon I got the car keys for the car I like, the temporary tag, the finance plan, insurance etc. and ready to go. I would say my experiences here is very nice and I am very happy.
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